Libby Hornof
Summary
Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Reserve 22
485 Winchell Way, Glen Ellyn, IL 60137
04.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Babysitter
Wheaton Families
Wheaton, IL
12.2020 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Planned fun outings and educational activities to keep children entertained.
Restaurant Hostess
Yia Mas
133 W Front St, Wheaton, IL 60187
12.2022 - 07.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Associate of Science -
Parkland College
Champaign, IL05-2026
Skills
- Customer service
- Strong multitasking
- Cash handling
- Handling complaints
- Reservation handling
- Memory retention
- Patience and empathy
- Problem-solving
- Strong work ethic
- Flexible scheduling
- Toddler care experience
- Childcare
Timeline
Restaurant Hostess
Reserve 22
04.2024 - 08.2024
Restaurant Hostess
Yia Mas
12.2022 - 07.2023
Babysitter
Wheaton Families
12.2020 - 08.2024
Associate of Science -
Parkland College