Summary
Overview
Work History
Education
Skills
Timeline
Generic

Libby Woosley

Harned,KY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Financial ServiceRepresentative position. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

USPS Hwy Contract Carrier

USPS
Leitchfield, KY
10.1997 - 03.2022
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail from personal vehicle to residences and businesses, delivering to approximately 478 customers per shift.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Helped customers by carrying oversized parcels inside residences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

911 Emergency Dispatcher

Breckinridge County Dispatch/Sheriff’s Office
Hardinsburg, KY
04.2012 - 10.2012
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Used Software to track and maintain case incident numbers and logs.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Read system maps and caller information, and documented details in system.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Breckinridge County High School
Harned, KY
06.1986

Skills

  • Customer Satisfaction
  • Social Perceptiveness
  • Customer Needs Assessments
  • Reading Comprehension
  • Device Scanning
  • Critical Thinking
  • Lifting Equipment
  • Vehicle Inspection
  • Safety Meetings
  • Public Service
  • Learning Strategies
  • Customer Experience
  • Quality Assurance
  • Daily Logs
  • Daily Vehicle Inspections
  • Communications Strategies
  • Professional Bedside Manner
  • Maintaining Clean Work Areas
  • Operation Monitoring
  • Safety Inspections

Timeline

911 Emergency Dispatcher

Breckinridge County Dispatch/Sheriff’s Office
04.2012 - 10.2012

USPS Hwy Contract Carrier

USPS
10.1997 - 03.2022

Breckinridge County High School

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Libby Woosley