Libel Nyasha
Kwekwe
Summary
Highly efficient cashier with over 3 years of experience in a fast-paced retail environment. Skilled in handling cash, processing transactions, and resolving customer complaints. Passionate about delivering exceptional service and building positive relationships with customers. Strong attention to detail, with experience managing cash and credit card transactions. Excited to contribute to a team-oriented environment and learn from experienced professionals. Passionate about creating a welcoming and organized store environment.
Overview
3
3
years of professional experience
Work History
Waitress Trainee /Customer Service Cashier
Hard Hunters Investment
03.2021 - 08.2024
- Welcomed customers in a friendly and professional manner
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
- Assisted with locating items and providing product information
- Highly productive and organised striving to provide the best service to clients
- Bringing forth strong multitask skills and a positive attitude seeking to assist all times
- Ensured consistent delivery of excellent service to meet required expectations
- Created loyalty and client retention in collaboration with various departments
- Handled customer complaints calmly and professionally, resolving issues.
- Cultivated warm relationships with regular customers.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Committed to achieving client success and satisfaction every step of the way
Education
High School Diploma
Kwekwe High School
Kwekwe, Zimbabwe12.2017
Skills
- Critical thinking
- Problem solving
- Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- Communication Skills
- Cleanliness
- Order Taking
- Memory retention
- Attention to detail
Accomplishments
- Awarded worker of month for excellent service rendered.
- Achieved highest sales for the month in a year through effectively attending to client request.
- Resolved product issue through consumer testing.
Languages
English
Shona
Dateofbirth
06/08/01, Kwekwe General Hospital
Personal Information
- Nationality: Zimbabwean
- Driving License: 283452LD
References
Lynet Chinakidzwa, Hard Hunters Private Limited, lchinakidzwa@gmail.com, 0773796716
Hobbies and Interests
- Reading
- Hiking
Jobtitle
Assistant Waitress
Timeline
Waitress Trainee /Customer Service Cashier
Hard Hunters Investment
03.2021 - 08.2024
High School Diploma
Kwekwe High School
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