Liberty Almazan
Pomona,CA
Summary
Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
3
3
Certificate
6
6
years of post-secondary education
Work History
RCFE ADMINISTRATOR
AZZUR ASSISTED LEAVING
397 E. Main St , San Jacinto, CA 92583
03.2022 - 04.2023
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Targeted new customers to grow geographic reach and increase revenue.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Generated reports to suggest corrective actions and process improvements.
- Maintained residents/patients medical records, updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Elderly Caregiver
Self-employeed
Los Angeles, Assignments on different locations, CA
08.2009 - 09.2021
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted disabled clients to support independence and well-being.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Developed and implemented individualized care plans to cater to client needs and better assist.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
MEDICAL CLAIMS ADJUSTER
Kaiser Permanente, Los Angeles Medical Center
9400 Rosecrans Ave, Bellflower, California, 70706
03.2000 - 07.2010
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Managed large volume of medical claims on daily basis.
- Researched and resolved complex medical claims issues to support timely processing.
- Paid or denied medical claims based upon established claims processing criteria.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Monitored and updated claims status in claims processing system.
- Identified and resolved discrepancies between patient information and claims data.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Assessed medical claims for compliance with regulations and corrected discrepancies.
- Followed up on denied claims to verify timely patient payment and resolution.
- Responded to correspondence from insurance companies.
- Processed insurance payments and maintained accurate documentation of payments.
- Reviewed provider coding information to report services and verify correctness.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched claims and incident information to deliver solutions and resolve problems.
Education
Associate of Science - LVN
INSTITUTE OF MEDICAL STUDIES
Los Angeles, CA 01.1980 - 01.1981
Associate of Science - Paralegal Studies
Burbank Adult School
Burbank, CAAssociate of Science - RCFE ADMINISTRATOR PROGRAM
RELIAS ACADEMY
LOS ANGELES ON LINE 10.2021 - 03.2022
Associate of Science - CAREGIVER AND OTHER DEVELOPMENTAL PROGRAM
AMERICAN CAREGIVING ASSOCIATION
ON LINE PROGRAM 09.2020 - 12.2020
High School Diploma -
ZAMBALES HIGH SCHOOL
IBA, ZAMBALES, PHILILPPINES 06.1961 - 03.1966
Bachelor of Science - Business Administration
FAR EASTERN UNIVERSITY
Manila, PHILIPPINES04.1964
Skills
- Continuous Improvements
- Deadline Adherence
- Relationship Development
- Inventory and Supply Management
- Effective Project Completion
- Administrative and Clerical Support
- Compliance Requirements
- Document Control
- Resident Satisfaction
- Recruitment Support
- Marketing Initiatives
- Mail Handling
- Records Preparation
Certification
RESIDENTIAL CARE FOR THE ELDERLY (RCFE) ADMININSTRATOR CERTIFICATION
PARALEGAL CERTIFICATION
CAREGIVER CERTIFICATION
MEMBER OF CALIFORNIA CAREGIVR ASSOCIATION
Timeline
RCFE ADMINISTRATOR
AZZUR ASSISTED LEAVING
03.2022 - 04.2023
Associate of Science - RCFE ADMINISTRATOR PROGRAM
RELIAS ACADEMY
10.2021 - 03.2022
Associate of Science - CAREGIVER AND OTHER DEVELOPMENTAL PROGRAM
AMERICAN CAREGIVING ASSOCIATION
09.2020 - 12.2020
Elderly Caregiver
Self-employeed
08.2009 - 09.2021
MEDICAL CLAIMS ADJUSTER
Kaiser Permanente, Los Angeles Medical Center
03.2000 - 07.2010
Associate of Science - LVN
INSTITUTE OF MEDICAL STUDIES
01.1980 - 01.1981
Associate of Science - Paralegal Studies
Burbank Adult School
Bachelor of Science - Business Administration
FAR EASTERN UNIVERSITY
High School Diploma -
ZAMBALES HIGH SCHOOL
06.1961 - 03.1966
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