Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liberty Ashcraft

Coolidge

Summary

Retail professional with strong expertise in relationship building and cash management. Proven ability to enhance customer satisfaction through effective communication and strategic product recommendations. Demonstrated success in optimizing workflows, resulting in increased sales and repeat business. Known for reliability, adaptability, and a swift capacity to learn new skills, contributing to team success and organizational growth.

Overview

7
7
years of professional experience

Work History

Lead Part Time Manager

Dollar General
Thomasville
01.2025 - 09.2025
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Sales Associate

VapeBoss
Thomasville
06.2024 - 10.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Assistant Daycare Teacher

Glad Tidings Academy
Thomasville
08.2020 - 06.2024
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Promoted learning and social development through structured and unstructured playtime.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Restocked supplies and personal hygiene products for use by students.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Kept children between ages of 3 months to pre-teen safe and secure with vigilant oversight.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Utilized creative teaching strategies to engage students in classroom.
  • Modeled positive behavior and communication skills for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Guided students to develop social, emotional and physical skills.
  • Incorporated music, art and literature into curriculum.
  • Organized and supervised large and small group activities.
  • Supported students in developing self-esteem and self-confidence.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Established positive relationships with students and families.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Monitored classroom to verify safe and secure environment.

Front Desk Receptionist

Rose Garden Inn & Suites
Thomasville
10.2021 - 11.2023
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled assignments independently with good judgement and critical thinking skills.

Front Desk Receptionist

Baymont By Wyndham
Thomasville
11.2018 - 10.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Resolved customer problems and complaints.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Collected cash and credit card payments, processed transactions and updated relevant records.
  • Responded to email in a timely manner.
  • Managed weekly room placement for businesses working in surrounding areas.
  • Extensive knowledge about City of Thomasville attractions and food as well as directions for Thomas County and surrounding counties.

Education

High School Diploma -

Bishop Hall Charter School
Thomasville, GA

Skills

  • Attention to detail
  • Efficiency improvement
  • Task prioritization and delegation
  • Workflow optimization
  • Documentation and reporting
  • Relationship building and management
  • Verbal and written communication
  • Resource allocation
  • Conflict resolution
  • Strategic planning
  • Analytical thinking
  • Inventory management
  • POS system operation
  • Customer service
  • Cash handling
  • Visual merchandising
  • Organizational skills

Timeline

Lead Part Time Manager

Dollar General
01.2025 - 09.2025

Retail Sales Associate

VapeBoss
06.2024 - 10.2024

Front Desk Receptionist

Rose Garden Inn & Suites
10.2021 - 11.2023

Assistant Daycare Teacher

Glad Tidings Academy
08.2020 - 06.2024

Front Desk Receptionist

Baymont By Wyndham
11.2018 - 10.2019

High School Diploma -

Bishop Hall Charter School

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