PRN Laboratory Assistant with potential to become Full-Time after IHCC Graduation in May
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Ambassador
Indian Hills Community College
Ottumwa, IA
01.2025 - Current
Leading engaging campus tours for prospective students, Providing personalized guidance on academic programs and campus resources, support admissions events by assisting with students onboarding, check-ins, and information sessions, Manage and input prospective student data accurately into internal systems, creating a welcoming environment.
Manager
Elena’s Ice Cream Shop
Bloomfield, IA
01.2022 - Current
Supervise daily operations, ensuring efficient workflow and high-quality customer service during all shifts, train and onboard new employees, provide guidance on procedures, customer interaction, and workplace expectations, manage cash handling, including balancing draws, processing payments, and preparing deposits, create and maintain employee schedules to ensure proper staffing and coverage, resolve customer concerns professionally, maintaining a positive and welcoming environment, oversee opening and closing procedures, including cleaning, inventory checks, and store readiness
Floor Worker & Barista
Making Memories
Bloomfield, IA
01.2020 - 01.2021
Provided customer service in a retail environment, assisting with purchases and product recommendations, prepared small floral arrangements and maintained inventory, handled cash transactions and operated point-of-sale systems, assisted with deliveries and store organization
Education
Associate of Arts - General Studies
Indian Hills Community College
Ottumwa, IA
05-2026
Phlebotomy Certificate - Phlebotomy
Indian Hills Community College
Ottumwa, Iowa
05-2025
High School diploma - undefined
Davis County High School
Bloomfield, Iowa
01-2023
Skills
Strong Communication & Interpersonal Skills
Fluency in Medical Terminology
Computer and Office by Microsoft Literacy
Technical expertise in venipuncture and specimen handling
Ability to work with diverse age groups
Attention to detail
Adaptability while under pressure
Administrator collaboration
Problem-solving
Public speaking
Community relations
HIPAA compliance
Patient care
Personal
I am on the Cheerleading & Dance team at Indian Hills Community College I am on the Cheerleading & Dance team at Indian Hills Community College