Counseled clients on lifestyle modifications needed to achieve optimal health goals.
Observed medical staff during patient visits to gain insight into medical diagnoses and treatments.
Documented patient progress notes after each visit.
Barista Trainer
Starbucks
Mechanicsburg, PA
10.2022 - Current
Restocked counter and customer areas to maintain adequate item levels for expected needs.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Trained new baristas on coffee-making techniques and customer service standards.
Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Patient Family Concierge
UPMC
Enola, PA
10.2023 - 04.2024
Monitored inventory levels of supplies required for the healthcare professionals.
Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination.
Offered patients beverages and refreshments upon check-in.
Assembles and serves meals according to diet orders, menus, and patient or guest-specific requirements.
Speech Language Pathology Assistant at United Cerebral Palsy of Central Florida, Bailes Community Academy (K-8)Speech Language Pathology Assistant at United Cerebral Palsy of Central Florida, Bailes Community Academy (K-8)
Pre-K Low Ratio Special Education Teacher at United Cerebral Palsy Of Central FloridaPre-K Low Ratio Special Education Teacher at United Cerebral Palsy Of Central Florida