Liberty Guilmette
Lake Orion,Michigan
Summary
Resourceful and experienced worker offering expertise in research, content writing, and interpersonal communication. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Assistant Secretary
Central Michigan University English Dept
08.2023 - Current
- Enhanced customer satisfaction by providing prompt responses to inquiries via phone calls or email correspondence.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Improved employee morale through proactive assistance with day-to-day tasks and addressing concerns promptly.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
Public Relations Content Writer
Central Michigan Univeristy English Department
08.2023 - Current
- Optimized web pages for search engines using keyword research and on-page SEO techniques.
- Expanded readership base by contributing guest articles to external publications within the industry niche.
- Implemented content management systems to streamline workflows, ensure version control, and facilitate collaboration among team members.
- Facilitated cross-functional collaboration between departments such as design, marketing, and product teams so as to create cohesive digital experiences.
Sales Associate
Natural Red
09.2018 - 10.2023
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Deli Clerk
Meijer
08.2022 - 11.2022
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
Education
Bachelor of Arts -
Central Michigan University
Mount Pleasant, MI05.2027
Associate of Arts -
Oakland Community College
Auburn Hills, Michigan05.2023
Skills
- Strong Organization
- Microsoft Office Suite
- Customer Service
- Consistent brand messaging
- News writing
- Proofreading
- Deadline Management
- Problem-Solving
- Excellent people skills
- Promotional marketing and advertising
Timeline
Assistant Secretary
Central Michigan University English Dept
08.2023 - Current
Public Relations Content Writer
Central Michigan Univeristy English Department
08.2023 - Current
Deli Clerk
Meijer
08.2022 - 11.2022
Sales Associate
Natural Red
09.2018 - 10.2023
Bachelor of Arts -
Central Michigan University
Associate of Arts -
Oakland Community College
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