Dynamic Pre K Teacher and business owner with a proven track record in enhancing children's social-emotional development and boosting brand visibility for Ts Please Graphic Tshirts. Excelled in medical insurance billing at Radiological Group, demonstrating meticulous attention to detail and exceptional teamwork. Skilled in insurance billing knowledge and empathy, consistently achieving high customer satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
Pre K Teacher
Marvin Methodist
08.2017 - Current
Gave one-on-one attention to children while maintaining overall focus on entire group.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Owner
Ts Please Graphic Tshirts
02.2020 - 12.2024
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Insurance Billing Specialist
Radiological Group
05.2006 - 09.2010
Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
Assisted colleagues during peak workload periods, demonstrating strong teamwork and commitment to overall departmental success.
Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
Streamlined billing processes for improved efficiency through the implementation of electronic payment systems.
Provided exceptional customer service to patients when discussing billing matters, demonstrating empathy and professionalism at all times.
Enhanced claim accuracy by meticulously reviewing and verifying patient insurance information.
Secured timely payments, rigorously following up on outstanding claims with insurance companies.
Enhanced accuracy in billing documentation, meticulously reviewing and updating patient records.
Used data entry skills to accurately document and input statements.
Responded to customer concerns and questions on daily basis.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Director of Recruitment & Outreach at Debusk College of Osteopathic MedicineDirector of Recruitment & Outreach at Debusk College of Osteopathic Medicine