Liberty Kern
Sparks,USA
Summary
I love to work in retail positions. I believe in giving Five Star service to our customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
15
15
years of professional experience
Work History
Five Below
CEM
Sparks, US
08.2024 - 09.2025
- I open I close I do freight, In charge of certain areas, Manage Money
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
Assistant Manager
Family Dollar
Sparks, US
11.2020 - 06.2021
- Supervised store operations and coordinated daily tasks for team efficiency.
- Managed inventory levels and organized stockroom for optimal product placement.
- Resolved customer inquiries and complaints with effective problem-solving skills.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
Sales Associate
NUGGET
01.2017 - 07.2017
- My duties were stockroom, fitting room, keeping sales floor clean & stocked, also cashier. Making sure I was knowledgeable to where things were at within the store.
- Assisted customers in locating products and provided product information.
- Managed inventory levels and organized stock on sales floor.
- Collaborated with team members to maintain store cleanliness and visual appeal.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Demonstrated product features to engage customers and drive interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sales Associate
ROSS
10.2015 - 07.2017
- My duties were stockroom, fitting room, keeping sales floor clean & stocked, also cashier. Making sure I was knowledgeable to where things were at within the store.
Sales Associate
WALMART
08.2016 - 12.2016
- My duties were stockroom, fitting room, keeping sales floor clean & stocked, also cashier. Making sure I was knowledgeable to where things were at within the store.
Sales Associate
FACTORY-2-U
01.2013 - 10.2015
- My duties were stockroom, fitting room, keeping sales floor clean & stocked, also cashier. Making sure I was knowledgeable to where things were at within the store.
Housekeeper
CRATER LAKE LODGE
01.2011 - 01.2013
- My duties were stocking my cart, cleaning rooms, working with co-workers to achieve the goals set for the day.
- Maintained cleanliness of guest rooms and public areas at a premier lodge.
- Managed laundry services, ensuring all linens met quality standards.
- Organized cleaning supplies and equipment for efficient daily operations.
- Implemented eco-friendly cleaning practices to promote sustainability initiatives.
- Provided exceptional customer service by addressing guest requests promptly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Education
Medical Billing & Coding -
KAPLAN COLLEGE
High school diploma or GED -
Winterstein Adult Education
Sacramento, CASkills
- Customer service
- Sales cycles
- Establishing new sales channels
- Active listening
- Specialty store experience
- Math
- Assistant Manager Experience
- Communication skills
- Mobile devices
- Retail
- Retail management
- POS
- STOCKING
- Cash handling
- Processing cash transactions
- Point of sale (POS) data
- Climbing
- Supermarket experience
- Staff development
- Teamwork
- Writing skills
- Computer skills
- Team development
- Sales
- Managing sales strategy or development teams
- Supervising experience
- Sales leadership
- Power tools
- Achieving sales targets
- Department store experience
- Retail customer service procedures
- Porter Experience
- Team leadership
- Recovery
- Stocking
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Customer relationship management
- Team coordination
- Staff training
- Problem solving
- Effective communication
- Sales strategy development
- Time management
- Conflict resolution
- Attention to detail
- Decision-making
- Basic math
- FLUENT IN [LANGUAGE]
- Team management
- Multitasking
- Planning
- Problem-solving
Languages
English
Timeline
Five Below
CEM
08.2024 - 09.2025
Assistant Manager
Family Dollar
11.2020 - 06.2021
Sales Associate
NUGGET
01.2017 - 07.2017
Sales Associate
WALMART
08.2016 - 12.2016
Sales Associate
ROSS
10.2015 - 07.2017
Sales Associate
FACTORY-2-U
01.2013 - 10.2015
Housekeeper
CRATER LAKE LODGE
01.2011 - 01.2013
Medical Billing & Coding -
KAPLAN COLLEGE
High school diploma or GED -
Winterstein Adult Education