Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Liberty Kisby

Dallas,NC

Summary

Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving. Experienced with academic research, project management, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings. While also being a knowledgeable Firefighter with robust background in emergency response and fire safety. Proven track record in managing high-pressure situations and executing rescue operations. Demonstrated expertise in teamwork and strategic problem-solving. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Lead Manager

Academy Sports and Outdoors
11.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Firefighter

North Gaston Volunteer Fire & Rescue
09.2024 - Current
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.

Cashier Team Lead

Dicks Sporting Goods Distribution Center
06.2024 - 11.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Emergency Veterinary Assistant

ShadowRidge Veterinary Clinic
02.2023 - 06.2024
  • Improved patient outcomes with timely administration of medications and treatments as directed by veterinarians.
  • Maintained cleanliness and disinfected exam rooms.
  • Participated in after-hours on-call rotations to provide round-the-clock emergency support for patients, contributing to a high level of service and commitment to pet health.
  • Contributed to a safe environment by adhering to strict sanitation protocols and properly disposing of hazardous materials.
  • Strengthened relationships with clients through compassionate communication about their pets'' conditions upon arrival and throughout their stay at the clinic.
  • Assisted veterinarian and technicians with exams, procedures and x-rays.
  • Assisted in managing inventory and ordering medical supplies to ensure adequate stock levels for seamless operations during emergencies.
  • Supported veterinarians during surgical procedures by preparing instruments, monitoring anesthesia levels, and assisting in post-operative care.
  • Ensured the well-being of hospitalized patients through diligent monitoring and reporting of vital signs, behavior changes, or other concerns to veterinarians.
  • Continuously pursued professional development opportunities for learning about advancements in emergency veterinary care, enhancing overall quality of patient care.
  • Increased patient comfort by providing compassionate care and support during emergency situations.
  • Reduced wait times for patients by efficiently triaging incoming cases, prioritizing critical needs.
  • Enhanced clinic efficiency by maintaining clean and organized workspaces, ensuring the smooth flow of daily operations.

Emergency Veterinary Assistant

Urgentvet
03.2023 - 01.2024
  • Assisted in restraining animals during examinations or treatments
  • Restrained animals for veterinary examinations, treatments and procedures
  • Assisted DVMs during procedures by restraining animals, monitoring vitals and administering medications
  • Filled prescriptions for pet owners under the direction of a veterinarian
  • Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas
  • Performed administrative duties such as scheduling appointments, maintaining patient records, and billing clients
  • Greeted customers warmly and answered their inquiries about services offered by the clinic
  • Administered medications orally or topically as prescribed by veterinarians
  • Assisted with euthanasia procedures in a compassionate and sensitive manner
  • Provided compassionate care to animals while assisting veterinarians with medical and surgical procedures
  • Performed basic laboratory tests such as fecal analysis and urinalysis as directed by veterinarians
  • Educated clients on proper care of pet and administering medication at home
  • Cleaned instruments used in veterinary procedures according to established protocols
  • Educated pet owners on proper nutrition, preventative healthcare measures, and home care techniques
  • Monitored vital signs for hospitalized patients and reported any changes to the veterinarian
  • Updated and maintained animal records by noting actions taken and dates thereof
  • Assisted in the preparation of laboratory specimens, including drawing blood, collecting urine samples, and taking x-rays
  • Maintained accurate records of treatments performed on each animal patient
  • Followed strict sanitation protocols when caring for sick animals
  • Monitored vital signs, administered medications, and provided nursing care
  • Provided emotional support to pet owners who were grieving the loss of an animal companion
  • Conducted general maintenance of treatment room to keep equipment and machines clean and in operable condition
  • Liaised with veterinarian to perform pre-surgical exams and assist during surgery
  • Aided with radiographs, running bloodwork and reading feces to perform diagnostics
  • Adhered to all safety regulations when handling hazardous materials or performing other tasks related to veterinary medicine
  • Took and developed diagnostic radiographs using x-ray equipment
  • Followed safety procedures to prevent cross-infections associated with animals
  • Performed postoperative nursing care and pain management
  • Offered educated recommendations to clients, providing exceptional customer service
  • Prepared food for hospitalized patients according to individual needs
  • Collaborated with veterinary team to perform emergency treatment upon sick and injured animals
  • Conducted inventory of supplies on a regular basis and ordered new items as needed
  • Assisted with euthanasia procedures in accordance with established guidelines
  • Responded promptly to emergency calls from pet owners after hours
  • Worked under general supervision to develop methods and sequences
  • Transported animals safely between clinics or other locations as required
  • Monitored animals recovering from surgery and notified veterinarians of any unusual changes and symptoms
  • Collected laboratory specimens, such as blood, urine, and feces for testing
  • Maintained and sterilize instruments and equipment
  • Filled medication prescriptions for clients
  • Restocked inventory of hospital and laboratory supplies
  • Cleaned and maintained kennels, animal holding areas, examination, or operating rooms, and animal loading facilities to control spread of disease
  • Prepared examination and treatment rooms by stocking them with appropriate supplies
  • Assisted veterinarians in examining animals to determine nature of illnesses and injuries
  • Performed office reception duties, such as scheduling appointments and helping customers
  • Held and restrained animals during veterinary procedures
  • Provided assistance with euthanasia of animals and disposal of corpses
  • Prepared surgical equipment and pass instruments and materials to veterinarians during surgical procedures
  • Exercised animals and provided companionship
  • Performed routine laboratory tests and diagnostic tests, such as taking, and developing x-rays
  • Performed hygiene-related duties, such as clipping animals' claws and cleaning and polishing teeth
  • Administered medication, immunizations, and blood plasma to animals as prescribed by veterinarians
  • Prepared feed for animals accorded to specific instructions, such as diet lists and schedules
  • Educated and advised clients on animal health care, nutrition, and behavior problems
  • Sold pet food and supplies to customers
  • Groomed, trimmed and clipped animals' coats
  • Examined animals to detect behavioral changes and clinical symptoms that indicated illness and injury
  • Performed accounting duties, such as bookkeeping, billing customers for services and maintaining inventories
  • Provided emergency first aid to sick and injured animals
  • Dusted, sprayed, and bathed animals to control external parasites
  • Recorded information relating to animal genealogy, feeding schedules, appearance, behavior, and breeding
  • Administered anesthetics during surgery and monitored effects on animals
  • Wrote reports, maintained research information, and perform clerical duties
  • Performed enemas, catheterizations, ear flushes, intravenous feedings, and lavages.

Cashier Team Lead

Dicks Sporting Goods Distribution Center
01.2022 - 12.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Collected payments and provided accurate change
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Helped customers find specific products, answered questions and offered product advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Worked closely with front-end staff to assist customers
  • Trained new team members in cash register operation, stock procedures and customer services
  • Processed sales transactions to prevent long customer wait times
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Learned roles of other departments to provide coverage and keep store operational
  • Scanned merchandise using point-of-sale system for accurate purchase totals
  • Helped with purchases and signed customers up for rewards program
  • Discounted purchases by scanning and redeeming coupons
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Verified customer age requirement for alcohol or tobacco purchases
  • Processed refunds for worn, damaged and broken merchandise
  • Used suggestive selling techniques to promote add-on sales
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Apparel Sales Associate

Dicks Sporting Goods Distribution Center
01.2022 - 12.2022
  • Recovered clothing items from fitting rooms and returned to specified department areas
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan
  • Performed stock processing by filling and stocking floor racks and backstock racks
  • Facilitated positive guest experiences by promptly locating desired items for customers
  • Followed company standards for merchandise presentation and planograms of best apparel and displays
  • Coordinated and merchandised seasonal collections and designs based on trending styles
  • Communicated item availability with retail team members and shoppers
  • Implemented store visual standards with proper product placement and advertisement displays
  • Achieved personal and store sales goals with sound customer service and sales protocol
  • Processed sales transactions using POS system and returned receipts and payment cards to customers
  • Transferred and received liquidated merchandise from outside vendors
  • Greeted customers to determine wants or needs
  • Cleaned shelves, counters and tables to maintain organized store
  • Answered store and merchandise questions and led customers to wanted items
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Organized store by returning merchandise to proper areas and restocked displays
  • Recommended merchandise to customers based on needs and preferences
  • Maintained knowledge of sales and promotions, return policies and security practices
  • Computed purchases and received and processed cash or credit payment
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers

Cashier/Referee

Paintball Paradise
04.2021 - 11.2021
  • Briefed customers on safety and game regulations to ensure a fun, but safe experience for everyone
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Collected payments and provided accurate change
  • Helped customers find specific products, answered questions and offered product advice
  • Trained new team members in cash register operation, stock procedures and customer services
  • Aided customers during games, as well as answered any questions or concerns
  • Restocked any equipment as needed such as supplies, hardware, and money
  • Cleaned areas such as the bathrooms and offices
  • Landscaping was offered such as transplanting trees, potting flowers, and watering as needed
  • Cleaning up after customers and sanitizing used surfaces.

Education

Associate of Applied Science - Veterinary Technology

Gaston College
Dallas, NC

Associate of Applied Science - General Education

Gaston College
Dallas, NC
07.2024

High School Diploma -

North Gaston High School
Dallas, NC
05.2023

Emergency Medicine

Gaston College
Dallas, NC
11-2025

Skills

  • Client support
  • Cash management
  • Problem-solving expertise
  • Client support
  • Team mentoring
  • Inventory management
  • Surveillance monitoring
  • Point of sale management
  • Credit transaction management
  • Targeted product recommendations
  • Inventory replenishment
  • Identity verification
  • Pet care management
  • Veterinary surgery
  • Animal handling expertise
  • Veterinary vaccination administration
  • Veterinary diagnostics
  • Surgical assistance
  • Passing Surgical Instruments
  • Vaccination Administration
  • Reminder Calls
  • Patient Bathing
  • File and Records Management
  • Lab Operations
  • Medication Administration
  • Digital Radiographs
  • Reception Area Maintenance
  • Daily Logs
  • Restraint Techniques
  • High-Pressure Environments
  • Client Education
  • Skin Scraping
  • Abdominal Surgery
  • Medical Triage
  • Examine Animals
  • Urgent Care
  • Cleaning and Sanitizing
  • Patient Flow Management
  • Pre-Anesthetic Preparation
  • Basic Animal Care
  • Medical Transports
  • Emergency Situations
  • Towel Folding
  • Gowning and Gloving Procedures
  • Subcutaneous Injections
  • Medication Inventory Management
  • Sterilize Instruments
  • Education Materials
  • Pet Waste Removal
  • Microscopic Examination
  • Blood Sample Collection
  • Monitor Recovery
  • Emergency Room Procedures
  • Anesthetic Administration Assistance
  • Laundry Duties
  • Feeding and Watering
  • Patient Check-Ins
  • Patient Care Monitoring
  • Fluorescein Staining
  • Fecal, Urine and Blood Testing
  • Emergency Surgery
  • Problem Identification
  • IV Administration
  • Medical Charting
  • Animal Safety
  • Lab operations
  • Surgical procedures and support
  • Patient bathing
  • Emergency and preventive care
  • Sample Collection
  • Vaccine administration
  • Diagnostic Imaging
  • Client Communication
  • Euthanasia Assistance
  • Physical Examinations
  • Animal Nutrition
  • Parasite control
  • Appointment Scheduling
  • Laboratory procedures
  • ID Verification
  • Returns processing
  • POS Systems
  • Product restocking
  • Payment Processing
  • Drawer balancing
  • Customer Assistance

Accomplishments

  • I have achieved getting into the National Society of High School Scholars by completing high school as a dedicated student who was accurate and efficient in my studies.
  • I have also been inducted into the National Technical Society of High School Scholars by completing my medical science pathway and averaging a 4.0 GPA upon graduation.

Certification

  • Certified in Heart Saver First Aid, CPR, & AED by the American Heart Association - (2023-2025).

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Team Lead Manager

Academy Sports and Outdoors
11.2024 - Current

Firefighter

North Gaston Volunteer Fire & Rescue
09.2024 - Current

Cashier Team Lead

Dicks Sporting Goods Distribution Center
06.2024 - 11.2024

Emergency Veterinary Assistant

Urgentvet
03.2023 - 01.2024

Emergency Veterinary Assistant

ShadowRidge Veterinary Clinic
02.2023 - 06.2024

Cashier Team Lead

Dicks Sporting Goods Distribution Center
01.2022 - 12.2022

Apparel Sales Associate

Dicks Sporting Goods Distribution Center
01.2022 - 12.2022

Cashier/Referee

Paintball Paradise
04.2021 - 11.2021

Associate of Applied Science - Veterinary Technology

Gaston College

Associate of Applied Science - General Education

Gaston College

High School Diploma -

North Gaston High School

Emergency Medicine

Gaston College

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