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Hi, I’m
Liberty Lyman
Salt Lake City,UT
Summary
Driven by a passion for team leadership and operational excellence, developed in a fast-paced environment managing daily shift operations. Skilled in team coordination, conflict resolution, and maintaining exceptional customer service and productivity standards and looking to transition into a new field where these skills can drive impactful results and foster continuous improvement.
Overview
4
years of professional experience
Work History
Paris Baguette
Head Shift Lead Manager
05.2024 - Current
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team with guiding templates.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
OHM Concessions Group
Shift Lead Manager
11.2023 - 05.2024
Job overview
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Coached crew members to optimize performance and motivate them toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Nigh-Time Donuts
Bakery Clerk
06.2021 - 08.2022
Job overview
- Balanced multiple tasks simultaneously during busy periods while delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent, high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained a tidy and organized work area to comply with cleanliness standards.
Costa Vida
Cashier
11.2021 - 06.2022
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
University of UtahSalt Lake City, UT
from Graphic Design
05-2027
Salt Lake Community CollegeSalt Lake City, UT
Associate of Science from Computer Info. And Technology
08-2025
Skills
- Scheduling coordination
- Cash handling
- Customer service management
- Attention to detail
- Inventory counts
- Policy and procedure enforcement
- POS system operation
- Equipment troubleshooting
- Shift checklists
- Reliability
Accomplishments
Early Exploration Scholar Award 2023- University of Utah
Presidents Scholarship 2022- Westminster
Achievement of Excellence 2022-Tooele High School
District Art Sterling Scholar 2022-Tooele High School
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft word
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Interests
Web Design
Graphic Design
Accounting and Finance
Computer Science and Technology
Fine Arts
Customer Relations
Timeline
Head Shift Lead Manager
Paris Baguette
05.2024 - Current
Shift Lead Manager
OHM Concessions Group
11.2023 - 05.2024
Cashier
Costa Vida
11.2021 - 06.2022
Bakery Clerk
Nigh-Time Donuts
06.2021 - 08.2022
University of Utah
from Graphic Design
Salt Lake Community College
Associate of Science from Computer Info. And Technology
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