Liberty Mohamed
Buffalo,NY
Summary
Adaptable and customer-focused professional with recent experience in fast-paced restaurant environments, complemented by a strong background in client services, administrative support, and childcare. Skilled in delivering high-quality guest experiences, managing multiple tables efficiently, handling transactions, and resolving customer concerns with professionalism and speed.
Known for strong communication, attention to detail, and the ability to stay organized under pressure. Prior experience in administrative and client-facing roles enhances ability to manage orders accurately, coordinate with team members, and maintain a positive dining atmosphere. Daycare background reflects patience, reliability, and the ability to multitask in dynamic settings.
Bilingual, with English as a first language, and able to connect effectively with diverse customers. Recognized for a strong work ethic, leadership qualities, and a commitment to providing exceptional service.
Overview
14
14
years of professional experience
Work History
Restaurant Waiter
Yemen Cafe
01.2024 - 02.2026
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Daycare Teacher
Brightpath Daycare
07.2023 - 01.2024
- I began as a toddler and infant teacher, gradually expanding my responsibilities to all ages and classrooms.
- Collaborated closely with the staff and parents to ensure smooth daily operations and a positive learning environment.
- Demonstrated strong problem-solving skills, with compassion and adaptability, in dynamic, high-pressure situations.
- Maintained a calm, nurturing environment while managing busy classroom settings.
- Known for integrity, honesty, and a passionate commitment to child development and care.
Census Enumerator
United States Census Bureau
01.2020 - 05.2021
- Supported census operations, including technical tasks, and data collection processes.
- Assisted with administrative and remote census duties during COVID-19 adjustments.
- Gained experience in data management, attention to detail, and adherence to federal procedures.
Assistant Store Manager
Park Ave Coat Factory
01.2018 - 08.2019
- Delivered exceptional customer service by assisting clients in finding products that met their needs and preferences.
- Effectively managed the sales floor, ensuring smooth daily operations in the absence of management.
- Demonstrated strong organizational skills, maintaining inventory, displays, and store presentation.
- Consistently met and exceeded sales goals.
- Built strong customer relationships that encouraged repeat business and positive brand experiences.
Secretary, Process Server
Alawi Law Office
12.2013 - 09.2014
- Provided professional front-desk support by greeting clients, answering inquiries, and managing calls and correspondence.
- Handled confidential information with discretion and integrity, ensuring compliance with legal standards.
- Demonstrated strong organizational skills, and attention to detail, in a fast-paced legal environment.
- Supported attorneys and staff, and client communications.
- Temporary Process Server- delivering legal documents to individuals involved in a court case.
- Making sure service is done according to state laws.
- Providing proof of service (a sworn statement that documents were properly delivered).
Hostess/ Waitress
Rams Horn
10.2013 - 09.2014
- Provided outstanding customer service, ensuring guests felt welcomed, valued, and satisfied throughout their dining experience.
- Efficiently managed seating and order flow, maintaining organization, and a smooth environment.
- Quickly resolved customer concerns with professionalism, and a positive attitude, turning challenges into memorable experiences.
- Maintained cleanliness and organization of workstations, contributing to a safe and pleasant environment.
- Demonstrated strong multitasking skills, balancing guest service, order accuracy, and timely delivery in a fast-paced setting.
Real Estate Office and Open House Assistant
Better Properties Of Puget Sound
05.2012 - 09.2013
- Assisted clients and colleagues with inquiries, providing prompt and professional customer service.
- Managed open houses, administrative tasks, including documentation, scheduling, and file organization, to support smooth office operations.
- Maintained accurate records, and ensured confidential information was handled with integrity.
- Demonstrated adaptability and problem-solving skills in a fast-paced real estate environment.
- Supported team efficiency, enabling Brokers and agents to focus on client relations and property management tasks.
Education
Early Childhood Education Certificate - Social Sciences
07-2023
Paralegal Certificate - Paralegal Studies
01-2020
Early Childhood- Initial Certificate - undefined
06-2013
Skills
- Dependable and motivated professional with a strong background in customer service, team collaboration, and problem-solving across diverse industries, recognized for integrity, adaptability, and the ability to learn quickly in fast-paced environments
- Skilled at building positive client relationships, resolving challenges with efficiency, and supporting both individual and team success, flexible and highly organized, with proven experience balancing multiple priorities while maintaining accuracy and professionalism
- Demonstrates a wide range of experience, from engaging and teaching children in daycare settings to delivering top-quality service in customer-facing roles, showcasing patience, communication skills, and the ability to connect with people of all ages
- Known for strong leadership qualities, reliability, and a results-driven approach that translates seamlessly into banking and financial services
- Bilingual in English (native language) and fluent in Arabic, with the ability to communicate and translate effectively across languages, enhancing service to diverse clients and communities
- Order taking
- Food safety awareness
- Cleanliness
- Problem-solving
- Customer service
- Complaint resolution
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Supervised team of 5 staff members.
Languages
English
Professional Working
Arabic
Full Professional
Timeline
Restaurant Waiter - Yemen Cafe
01.2024 - 02.2026
Daycare Teacher - Brightpath Daycare
07.2023 - 01.2024
Census Enumerator - United States Census Bureau
01.2020 - 05.2021
Assistant Store Manager - Park Ave Coat Factory
01.2018 - 08.2019
Secretary, Process Server - Alawi Law Office
12.2013 - 09.2014
Hostess/ Waitress - Rams Horn
10.2013 - 09.2014
Real Estate Office and Open House Assistant - Better Properties Of Puget Sound
05.2012 - 09.2013
Tacoma Community College - Early Childhood- Initial Certificate,
University At Albany - Early Childhood Education Certificate, Social Sciences
Erie Community College - Paralegal Certificate, Paralegal Studies