Libeth Andrea Munoz
Houston,TX
Summary
Proven leader in warehouse and operations management, notably at Texas Packhouse Inc, where I spearheaded inventory accuracy initiatives and enhanced team productivity through comprehensive training programs. Expert in logistics coordination and problem-solving, I've driven continuous improvement, achieving significant efficiency gains. My approach blends meticulous inventory management with fostering collaborative environments, ensuring operational excellence and elevated customer satisfaction. Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 10+. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
Work History
Warehouse Manager
Texas Packhouse Inc
03.2023 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
Administrative Coordinator
Montachem
03.2019 - 01.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Streamlined office operations, implementing digital file management systems to reduce paper waste and improve accessibility.
Operations Coordinator
Coperaco
09.2017 - 03.2019
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
Administrative Assistant
Atlas Copco
03.2016 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Education
BBA - Business Administration
Corporacion Unificada De Educacion Superior
Bogota Colombia07.2020
Skills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Inventory and Stocking
- Inventory Management
- Delegating Work
- Hiring and Training
- Loading and unloading
- Problem-Solving
- Logistics
- Documentation
- Conflict Resolution
- Operations Planning
- Production Planning
Sports and reading
In my free time, whether on my days off or after work hours, I enjoy reading books and practicing sports such as swimming or going to the gym.
Timeline
Warehouse Manager
Texas Packhouse Inc
03.2023 - Current
Administrative Coordinator
Montachem
03.2019 - 01.2022
Operations Coordinator
Coperaco
09.2017 - 03.2019
Administrative Assistant
Atlas Copco
03.2016 - 06.2017
BBA - Business Administration
Corporacion Unificada De Educacion Superior
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