Hi, I’m
Libni Arciniega
Palmdale,CA
Summary
Enthusiastic Sales Associate with more than 15 years of experience. Highly professional with extensive training in effective merchandising, Sales, and customer service techniques. Dedicated Sales Associate with a history of success in achieving customer satisfaction, retention, and referrals through the continuous provision of top-quality services and support.
Responsible and mature and thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual Sales goals. Dependable Cashier knowledgeable about scanning and bagging customer items, processing payments and maintaining organized work areas. Energetic, dedicated and skilled in helping customers with any need.
Overview
17
years of professional experience
Work History
Costco
Cashier Assistant
11.2022 - Current
Job overview
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped clients transport large or bulky items into vehicles.
- Retrieved and disinfected customer shopping carts and baskets, organizing near store's front entrance for client use.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Blocked and faced products on displays and shelves in accordance with company policy.
Dillard's
Sales Associate
05.2022 - 11.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
DoorDash,Uber Eats, Postmates, Grub Hub.
Delivery Courier
02.2019 - 03.2022
Job overview
- Established lasting relationships with customers by delivering orders on time, interacting professionally and responding promptly to questions. Scoring 99/100 Customer Rating.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways having 98/100 on time or early
- Making sure all orders are accurate.
L2M INC
Receptionist
05.2018 - 03.2019
Job overview
- Provided clerical support to company employees, including copying, faxing and file management
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Scheduled Dispatches
- Greeted customers and visitors in-person and via telephone calls
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
Global Auto Group
Secretary
09.2014 - 05.2018
Job overview
- Handled all calls and face-to-face contact with clients in professional and enthusiastic manner.
- Ordered all office supplies including ink cartridges, toner and paper.
- Produced and mailed fee invoices to customers.
- Collected payments.
- Carefully wrote down all phone messages and relayed them to appropriate personnel.
- Answered phone by second ring and greeted callers enthusiastically.
- Reviewed and edited daily bank deposits.
National Stores Inc
Assistant Store Manager
06.2009 - 03.2013
Job overview
- Managed inventory control processes to restore back stock, control costs and meet client needs while maintaining clothing and accessory levels on sales floor
- Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales, increasing sales by 20%.
- Supported store opening by setting up office space, equipment and POS systems.
- Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates.
- Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Addressed problems with customers to promote quick and successful resolution.
Fallas Paredes ( National Stores INC)
Key Holder
08.2007 - 01.2009
Job overview
- Assisted management with drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
- Cleaned and organized the store, including the checkout desk and displays.
- Supervised and directed all merchandise and shipment processing.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Fallas Paredes (National Stores INC)
Cashier Sales Associate
11.2006 - 08.2007
Job overview
- Ensured that cash drawer was in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
- Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers.
- Performed sales transactions in timely fashion.
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Entered all sales into cash register to ensure purchases were accurately recorded.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Answered customer telephone calls promptly and in appropriate manner.
Education
Manual Arts Senior High SchoolLos Angeles, CA
GED
2004
Skills
- Multitasking strengths
- Teamwork and collaboration
- Conflict resolution
- Customer-service oriented
- Punctual
- Cash handling
- Product replenishment
- Retail sales
- Opening and closing procedures
- Stocking
- Merchandising
- Maintaining store appearance
- Order taking
- Cleanliness
Timeline
Cashier Assistant
Costco
11.2022 - Current
Sales Associate
Dillard's
05.2022 - 11.2022
Delivery Courier
DoorDash,Uber Eats, Postmates, Grub Hub.
02.2019 - 03.2022
Receptionist
L2M INC
05.2018 - 03.2019
Secretary
Global Auto Group
09.2014 - 05.2018
Assistant Store Manager
National Stores Inc
06.2009 - 03.2013
Key Holder
Fallas Paredes ( National Stores INC)
08.2007 - 01.2009
Cashier Sales Associate
Fallas Paredes (National Stores INC)
11.2006 - 08.2007
Manual Arts Senior High School
GED
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