Open To Work
Hi, I’m
Libya McDowell
Chicago
Summary
Dedicated professional with a strong work ethic and effective communication skills. Demonstrates adaptability and a proactive attitude in enhancing customer satisfaction. Committed to maintaining high standards in food and beverage preparation while supporting organizational goals.
Overview
17
years of professional experience
Work History
Greater Food DepositoryChicago
Food Pantry Volunteer
01.2025 - Current
Job overview
- Greeted customers at the door and provided them with information about pantry services.
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Assisted in packing bags of groceries for customers prior to distribution.
- Maintained cleanliness and organization in storage and working areas according to guidelines.
- Assisted with stocking shelves and removing expired items.
- Followed safety protocols when handling perishable foods such as meat and dairy products.
- Performed other assigned duties by management.
SodexoChicago
Food and Beverage Attendant
04.2019 - 11.2024
Job overview
- Greeted customers with friendliness and professionalism.
- Resolved customers concerns to maintain complete satisfaction.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Operated kitchen equipment safely, including coffee machines and dishwashers.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Prepared and served food items to buffett stations.
- Prepared and served hot beverages to buffet stations.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Assisted in stocking supplies such as napkins, utensils, condiments.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Checked temperatures daily to prevent food spoilage.
- Adhered to all safety protocols when preparing and serving meals to buffet stations.
- Performed other assigned duties by management.
Max's Chicago RestaurantChicago
Restaurant Cashier
01.2014 - 02.2019
Job overview
- Greeted customers, answered questions and provided general information regarding menu items.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Adhered to company policies and procedures at all times.
- Operated cash register efficiently to process payments and issue receipts to customers.
- Balanced cash drawers at the beginning and end of shifts.
- Kept records of transactions made during shift on daily sales report log sheets.
- Stocked shelves with merchandise and ensured all products were properly labeled.
- Answered phone calls to assist customers with questions and orders.
- Monitored dining area to ensure tables are cleared promptly before and after customers leave.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Performed other assigned duties by management.
White Castle RestaurantChicago
Crew Member
07.2009 - 11.2013
Job overview
- Greeted customers with friendness and professionalism.
- Resolved customer concerns in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized and restocked supplies to support operations and team productivity.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Performed other assigned duties by management.
Education
South Shore High SchoolChicago, IL
High School Diploma from General Studies
09.2000 - 06/2004
Skills
- Customer Service
- Organization
- POS Systems
- Problem Solving
- Food and Beverage Preparation
- Serving
Languages
English
Full Professional
Affiliations
- Learning How To Prepare New Food Selections
- Watching Cooking Videos
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$0/hr - $25/hrTimeline
Food Pantry Volunteer
Greater Food Depository
01.2025 - Current
Food and Beverage Attendant
Sodexo
04.2019 - 11.2024
Restaurant Cashier
Max's Chicago Restaurant
01.2014 - 02.2019
Crew Member
White Castle Restaurant
07.2009 - 11.2013
South Shore High School
High School Diploma from General Studies
09.2000 - 06/2004