Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Licenia Vicente - Mendoza

Vidalia,GA

Summary

Compassionate and adaptable healthcare professional with a strong background in patient care and customer engagement. Proven ability to facilitate clear communication among healthcare teams, patients, and families, ensuring comprehensive care and satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA (Certified Nursing Assistant)

Pleasant View Nursing Center
Metter, Georgia
05.2024 - Current
  • Documented patient care and observations accurately in electronic health records.
  • Facilitated clear communication among residents, families, and healthcare team members to ensure comprehensive care.
  • Provided exceptional customer service during interactions with patients, families, and guests, enhancing their overall experience.

Library Student Assistant

Southeastern Technical College
Vidalia, Georgia
10.2022 - 07.2023
  • Guided patrons in locating library resources and information to enhance their research experience.
  • Assisted patrons with locating, checking out, and returning library materials.
  • Provided technical assistance to patrons in using computers and printers.
  • Executed clerical duties, including filing, photocopying, and scanning, to maintain efficient library operations.
  • Observed facility activity to uphold a safe environment for all patrons.

Pine Straw Worker

David
Vidalia, GA
08.2017 - 05.2021
  • Organized work area at end of shift, ensuring readiness for next day's production run.
  • Performed maintenance tasks, including cleaning equipment and checking supplies, to ensure proper machinery operation.
  • Answered telephones, directed calls, and took messages.

Education

General Studies -

Southeastern Technical College
Vidalia
07-2024

High School Diploma -

Swainsboro High Scool
Swainsboro, GA
05-2023

Certificate of Technical Studies - CNA

Southeastern Technical College
Swainsboro, GA
05-2023

Skills

  • Care coordination
  • Patient advocacy
  • Documentation accuracy
  • Schedule management
  • Time management
  • Adaptability
  • Active listening
  • Customer engagement

Languages

Spanish
Native/ Bilingual

Certification

Word, PowerPoint, & Excel

Timeline

CNA (Certified Nursing Assistant)

Pleasant View Nursing Center
05.2024 - Current

Library Student Assistant

Southeastern Technical College
10.2022 - 07.2023

Pine Straw Worker

David
08.2017 - 05.2021

General Studies -

Southeastern Technical College

High School Diploma -

Swainsboro High Scool

Certificate of Technical Studies - CNA

Southeastern Technical College
Licenia Vicente - Mendoza