Lida Vidal
Grapevine
Summary
Highly organized and communicative professional seeking to leverage strong problem-solving skills as a Truck Dispatcher. Committed to ensuring on-time, safe deliveries while fostering positive relationships with drivers and clients.
Results-driven Truck Dispatcher with 22+ years of experience in high-volume logistics. With comprehensive knowledge of DOT regulations and safety protocols. Looking to enhance company reliability by managing scheduling and compliance for a fast-paced, growing fleet.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager Director
J D Freight Inc
2017.07 - Current
- Directed operational strategies to enhance freight efficiency and optimize resource allocation.
- Implemented cost-reduction initiatives resulting in improved profitability across logistics operations.
- Mentored team leaders to foster professional development and improve employee engagement.
- Analyzed transportation performance metrics to drive improvements in delivery timelines and service quality.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
- Onboarded new employees with training and new hire documentation.
- Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and effectively.
- Managed routing, driver supervision and DOT compliance.
- Managed accurate logbooks, ensuring DOT compliance and minimizing risk of fines or penalties.
- Maintained compliance with DOT regulations, conducting regular vehicle maintenance checks and addressing issues promptly.
Dispatch Supervisor
Truck Galaxy LLC
2014.01 - 2017.07
- Supervised daily dispatch operations to optimize delivery schedules and improve efficiency.
- Trained and mentored team members on best practices for load management and route planning.
- Developed and implemented standard operating procedures for dispatch processes, enhancing workflow consistency.
- Coordinated with drivers to ensure timely pickups and deliveries, reducing operational delays significantly.
Dispatcher
Riverpark Express LLC
2013.01 - 2014.01
- Coordinated dispatch operations to ensure timely delivery of goods.
- Monitored and analyzed route efficiency for optimal driver performance.
- Managed communication between drivers and clients to resolve issues promptly.
- Developed training materials for new dispatch personnel to enhance onboarding process.
- Optimized scheduling processes, resulting in reduced wait times for drivers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Coordinate partial loads to further optimize profits by utilizing the same route and saving time for the driver.
Dispatch Manager
EXPRESS WAY 33 INC
2010.12 - 2013.01
- Oversaw daily dispatch operations, ensuring timely delivery and efficient routing of shipments.
- Managed communication between drivers, customers, and warehouse staff to enhance service delivery.
- Implemented process improvements, reducing delays and optimizing resource allocation within logistics network.
- Trained and mentored team members on dispatch protocols and safety regulations for enhanced performance.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Evaluated safety equipment and systems for proper functionality and adherence to industry standards.
Dispatcher
JC & Sons Transport LLC
2010.01 - 2010.12
- Implemented inventory tracking systems to improve shipment accuracy and reliability.
- Led regular team meetings to discuss operational improvements and address challenges.
- Evaluated dispatcher performance metrics to identify training needs and best practices.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Manager Director
J D Freight Inc
2009.01 - 2010.01
- Directed logistics operations to enhance supply chain efficiency and reduce delivery times.
- Implemented cost-saving strategies that improved overall profitability and resource allocation.
- Led cross-functional teams in developing strategic initiatives for operational excellence.
- Oversaw performance metrics analysis to drive continuous improvement in service quality.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Documented inspection findings and prepared detailed reports for regulatory compliance purposes.
Dispatcher
Del Llano Transport Inc
2007.01 - 2007.12
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Dispatcher
Cupan Trucking
2006.01 - 2007.01
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Dispatch Supervisor
Cumex Transport
2004.01 - 2006.01
- Monitored performance metrics to identify areas for process improvement and implement corrective actions.
- Managed communication between various departments to streamline operations and resolve issues promptly.
- Analyzed logistical data to forecast demand trends, improving resource allocation for peak periods.
- Led safety training sessions, ensuring compliance with industry regulations and enhancing workplace safety culture.
- Supervised team of 35 employees and provided training focused on maximizing overall performance.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
- Utilized advanced knowledge of DOT regulations to ensure compliance during transport activities and roadside inspections.
Education
No Degree -
North Lake College
Irving, TX2000-01
No Degree - Arquitecture
U.A.N.L
Monterrey. N.L. Mexico1998-01
High School Diploma -
The University of Montemorelos
Montemorelos, N.L. Mexico1997-05
Skills
- Microsoft Office,Excel, Power Point and Photo Shop
- Quick Books Programs,
- Logbooks Software,
- Accounting Knowledge,
- Excellent Data Entry,
- Experience on Oversized Permit,
- Experience on get Permit on another States ( Apportions Plates, Titles, Alcohol Permits,etc )
- Truck Maintenance Knowledge,
- IFTA Knowledge,
- I Thrive in high-pressure situations, and I've learned to stay focused and composed under stress Im able to prioritize task effectively and deliver quality results even in intense environment
Certification
- Reasonable Suspicion Training
- Brake Inspector Certification
- TX DOT Improving Highway Safety Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager Director
J D Freight Inc
2017.07 - Current
Dispatch Supervisor
Truck Galaxy LLC
2014.01 - 2017.07
Dispatcher
Riverpark Express LLC
2013.01 - 2014.01
Dispatch Manager
EXPRESS WAY 33 INC
2010.12 - 2013.01
Dispatcher
JC & Sons Transport LLC
2010.01 - 2010.12
Manager Director
J D Freight Inc
2009.01 - 2010.01
Dispatcher
Del Llano Transport Inc
2007.01 - 2007.12
Dispatcher
Cupan Trucking
2006.01 - 2007.01
Dispatch Supervisor
Cumex Transport
2004.01 - 2006.01
No Degree -
North Lake College
No Degree - Arquitecture
U.A.N.L
High School Diploma -
The University of Montemorelos