Lida Vidal
Grapevine
Summary
Highly organized and communicative professional seeking to leverage strong problem-solving skills as a Truck Dispatcher. Committed to ensuring on-time, safe deliveries while fostering positive relationships with drivers and clients.
Results-driven Truck Dispatcher with 22+ years of experience in high-volume logistics. With comprehensive knowledge of DOT regulations and safety protocols. Looking to enhance company reliability by managing scheduling and compliance for a fast-paced, growing fleet.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager Director
J D Freight Inc
Grapevine, TX
07.2017 - Current
- Directed operational strategies to enhance freight efficiency and optimize resource allocation.
- Implemented cost-reduction initiatives resulting in improved profitability across logistics operations.
- Mentored team leaders to foster professional development and improve employee engagement.
- Analyzed transportation performance metrics to drive improvements in delivery timelines and service quality.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Established key performance metrics to track progress towards goals, enabling data-driven decision-making across the organization.
- Onboarded new employees with training and new hire documentation.
- Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and effectively.
- Managed routing, driver supervision and DOT compliance.
- Managed accurate logbooks, ensuring DOT compliance and minimizing risk of fines or penalties.
- Maintained compliance with DOT regulations, conducting regular vehicle maintenance checks and addressing issues promptly.
Dispatch Supervisor
Truck Galaxy LLC
1431 Greenway Dr. Ste. 800, Irving, Texas 75038,
01.2014 - 07.2017
- Supervised daily dispatch operations to optimize delivery schedules and improve efficiency.
- Trained and mentored team members on best practices for load management and route planning.
- Developed and implemented standard operating procedures for dispatch processes, enhancing workflow consistency.
- Coordinated with drivers to ensure timely pickups and deliveries, reducing operational delays significantly.
Dispatcher
Riverpark Express LLC
1063 Texan Trail, Grapevine, TX, 76051
01.2013 - 01.2014
- Coordinated dispatch operations to ensure timely delivery of goods.
- Monitored and analyzed route efficiency for optimal driver performance.
- Managed communication between drivers and clients to resolve issues promptly.
- Developed training materials for new dispatch personnel to enhance onboarding process.
- Optimized scheduling processes, resulting in reduced wait times for drivers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Coordinate partial loads to further optimize profits by utilizing the same route and saving time for the driver.
Dispatch Manager
EXPRESS WAY 33 INC
307 SABAL LOOP LAREDO, TX 78045
12.2010 - 01.2013
- Oversaw daily dispatch operations, ensuring timely delivery and efficient routing of shipments.
- Managed communication between drivers, customers, and warehouse staff to enhance service delivery.
- Implemented process improvements, reducing delays and optimizing resource allocation within logistics network.
- Trained and mentored team members on dispatch protocols and safety regulations for enhanced performance.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Evaluated safety equipment and systems for proper functionality and adherence to industry standards.
Dispatcher
JC & Sons Transport LLC
924 S Old Orchard Ln Lewisville, TX 75067
01.2010 - 12.2010
- Implemented inventory tracking systems to improve shipment accuracy and reliability.
- Led regular team meetings to discuss operational improvements and address challenges.
- Evaluated dispatcher performance metrics to identify training needs and best practices.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Manager Director
J D Freight Inc
3525 W Walnut Hill Ln Irving, TX 75038
01.2009 - 01.2010
- Directed logistics operations to enhance supply chain efficiency and reduce delivery times.
- Implemented cost-saving strategies that improved overall profitability and resource allocation.
- Led cross-functional teams in developing strategic initiatives for operational excellence.
- Oversaw performance metrics analysis to drive continuous improvement in service quality.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Documented inspection findings and prepared detailed reports for regulatory compliance purposes.
Dispatcher
Del Llano Transport Inc
Lancaster, TX
01.2007 - 12.2007
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Dispatcher
Cupan Trucking
Bedford, TX
01.2006 - 01.2007
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Dispatch Supervisor
Cumex Transport
Irving, TX
01.2004 - 01.2006
- Monitored performance metrics to identify areas for process improvement and implement corrective actions.
- Managed communication between various departments to streamline operations and resolve issues promptly.
- Analyzed logistical data to forecast demand trends, improving resource allocation for peak periods.
- Led safety training sessions, ensuring compliance with industry regulations and enhancing workplace safety culture.
- Supervised team of 35 employees and provided training focused on maximizing overall performance.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
- Utilized advanced knowledge of DOT regulations to ensure compliance during transport activities and roadside inspections.
Education
No Degree -
North Lake College
Irving, TX01-2000
No Degree - Arquitecture
U.A.N.L
Monterrey. N.L. Mexico01-1998
High School Diploma -
The University of Montemorelos
Montemorelos, N.L. Mexico05-1997
Skills
- Microsoft Office,Excel, Power Point and Photo Shop
- Quick Books Programs,
- Logbooks Software,
- Accounting Knowledge,
- Excellent Data Entry,
- Experience on Oversized Permit,
- Experience on get Permit on another States ( Apportions Plates, Titles, Alcohol Permits,etc )
- Truck Maintenance Knowledge,
- IFTA Knowledge,
- I Thrive in high-pressure situations, and I've learned to stay focused and composed under stress Im able to prioritize task effectively and deliver quality results even in intense environment
Certification
- Reasonable Suspicion Training
- Brake Inspector Certification
- TX DOT Improving Highway Safety Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager Director
J D Freight Inc
07.2017 - Current
Dispatch Supervisor
Truck Galaxy LLC
01.2014 - 07.2017
Dispatcher
Riverpark Express LLC
01.2013 - 01.2014
Dispatch Manager
EXPRESS WAY 33 INC
12.2010 - 01.2013
Dispatcher
JC & Sons Transport LLC
01.2010 - 12.2010
Manager Director
J D Freight Inc
01.2009 - 01.2010
Dispatcher
Del Llano Transport Inc
01.2007 - 12.2007
Dispatcher
Cupan Trucking
01.2006 - 01.2007
Dispatch Supervisor
Cumex Transport
01.2004 - 01.2006
No Degree -
North Lake College
No Degree - Arquitecture
U.A.N.L
High School Diploma -
The University of Montemorelos