LiDania Foster
Akron,OH
Summary
Customer-focused Manager experienced in mentoring teams to achieve company goals. Achieved operational efficiency through expertise in inventory control, sales, and staff training. Committed to fostering positive customer relations and driving profitability.
Customer-focused Manager with a track record of enhancing operational efficiency through effective inventory management and team training. Strong background in cash handling and maintaining positive customer relations. Committed to driving profitability and delivering exceptional service.
Overview
23
23
years of professional experience
Work History
Cashier
Bath & Body Works
08.2025 - Current
- Processed customer transactions efficiently at Bath & Body Works.
- Provided excellent customer service and product knowledge to shoppers.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained a clean and organized checkout area for smooth operations.
- Assisted with inventory management and restocking of merchandise.
General Cleaner
Cleveland Corporate Cleaning
Cleveland, OH
08.2023 - 09.2024
- Cleaned and sanitized various surfaces using approved chemicals and equipment.
- Swept and mopped floors, scrubbed bathrooms, and cleaned windows.
- Sanitized countertops and other surfaces using appropriate cleaners and disinfectants.
- Dusted furniture, fixtures, walls, and other surfaces.
- Vacuumed carpets and upholstered furniture.
- Fulfilled unique cleaning requests from management and clients.
- Emptied trash receptacles and disposed of waste in designated areas.
- Transported trash to disposal areas or arranged for pick-up service.
- Removed dust from furniture, fixtures, walls, and other surfaces using appropriate cleaning tools.
- Followed safety protocols while handling cleaning agents and equipment.
- Responded promptly to special cleaning requests from management or clients.
- Restocked paper products and cleaning supplies to ensure availability for daily operations.
- Notified supervisor of any maintenance issues requiring attention.
- Mixed chemicals according to manufacturer's instructions for use in cleaning processes.
- Polished metal fixtures using appropriate polishing compounds.
- Ensured all areas were secure before leaving the premises at the end of shift.
Asst. MANAGER
Dollar General
03.2022 - 01.2024
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed strategy to increase sales and drive profits.
- Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of consumer preferences.
- Developed a strategy to increase sales and drive profits.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by resolving issues promptly and implementing effective corrective actions.
- Created employee schedules to optimize staffing based on forecasted demands.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Food Service Worker
Aramark
02.2020 - 05.2022
- Monitored food quality and freshness throughout day.
- Provided friendly greetings to guests and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout the day.
- Completed payment processing for customers and balanced cash drawers.
Sales Associate
Walmart
03.2020 - 04.2021
- Trained new employees on customer service, money handling, and organization strategies to enhance team performance.
- Supported event marketing and sales initiatives to boost brand visibility and customer engagement.
- Answered customer questions about sizing, accessories, and merchandise care.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recommended products based on customer needs and specifications to ensure compliance and satisfaction.
Cake Decorator
Sam's Club
Fairlawn, Ohio
03.2018 - 10.2018
- Decorated cakes using various techniques and tools for customer orders.
- Assisted customers in selecting cake designs and flavors to meet their preferences.
- Collaborated with team members to ensure timely cake preparation and decoration.
- Prepared icing, fondant, and other materials for cake decoration tasks.
- Maintained cleanliness and organization of the decorating area and equipment.
Cleaner
Jacob’s Pavilion
Cleveland, OH
05.2018 - 09.2018
- Maintained cleanliness of all public and service areas at Jacob's Pavilion.
- Operated cleaning equipment, including floor scrubbers and vacuums efficiently.
- Responded promptly to urgent cleaning requests from management or guests.
- Conducted routine inspections to ensure safety and sanitation standards compliance.
- Collaborated with team members to coordinate cleaning schedules effectively.
- Managed inventory of cleaning supplies and reported shortages promptly.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
General Cleaner
Inner Space Cleaning
Cleveland, OH
01.2004 - 07.2009
- Cleaned and sanitized various surfaces using approved chemicals and equipment.
- Conducted routine inspections to ensure cleanliness and safety standards.
- Managed waste disposal and recycling according to company guidelines.
Education
Basic Studies
East High School
Cleveland, OHSkills
- Cash Register Management
- Money Handling
- Cash Management
- Cash Deposits and Receipts
- Customer service
- Customer Interaction
- Customer Engagement
- Product knowledge
- Product Training
- Monitoring Performance
- Assisting Team Members
- Team Coordination
- Scheduling coordination
- Organizing Tasks
- Register Closing
Timeline
Cashier
Bath & Body Works
08.2025 - Current
General Cleaner
Cleveland Corporate Cleaning
08.2023 - 09.2024
Asst. MANAGER
Dollar General
03.2022 - 01.2024
Sales Associate
Walmart
03.2020 - 04.2021
Food Service Worker
Aramark
02.2020 - 05.2022
Cleaner
Jacob’s Pavilion
05.2018 - 09.2018
Cake Decorator
Sam's Club
03.2018 - 10.2018
General Cleaner
Inner Space Cleaning
01.2004 - 07.2009
Basic Studies
East High School