Liddell Chea
Lowell,MA
Summary
To Obtain a job using my previous technical engineering education.
Overview
3
3
years of professional experience
Work History
Retail Service Specialist
O’reilly Autoparts
11.2024 - Current
- Enhanced customer satisfaction by providing expert advice on automotive parts.
- Maintained optimal inventory levels through precise stock counts and timely replenishments.
- Improved transaction efficiency using point-of-sale systems for faster service delivery.
- Trained new staff on customer service standards for consistent operational excellence.
- Led the team in delivering outstanding service to retail and professional customers.
- Managed shift responsibilities, including cash handling and securing store premises.
Check Out Bagger
Market Basket
12.2022 - 11.2024
- Maintained cleanliness and organization of bagging area to support efficiency.
- Provided friendly assistance to customers during the checkout process.
- Collaborated with cashiers to streamline transaction flow and reduce wait times.
Education
High School Diploma -
Greater Lowell Technical High School
Tyngsborough, MA01.2025
Skills
- Teamwork
- Leadership
- Communication skills
- Problem solving
- Adaptability
- Good communication skills
- Adaptive learning
- Skill development
- Team Training
- Willingness to learn
- Adaptability and flexibility
- Decision-making
LANGUAGES:
Fluent in English
Fluent in Khmer (verbal only, and useful to help my grandparents translate important calls)
Timeline
Retail Service Specialist
O’reilly Autoparts
11.2024 - Current
Check Out Bagger
Market Basket
12.2022 - 11.2024
High School Diploma -
Greater Lowell Technical High School
Honor roll:
Freshman 1 and 2, Sophomore 1, 2 and 3
SOFTWARES:
- Google Doc, Sheets, Slides Google Drive
- Inventor
- Revit
- Solidworks
- Sketchup