Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Websites
References
Timeline
Generic

Liddy Lundor

Union,NJ

Summary

I am a hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
years of professional experience

Work History

Sales Associate

Under Armour
Elizabeth, NJ
10.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Sales Associate

Hollister.Co
Elizabeth, NJ
11.2022 - 06.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

High School Diploma -

Alexander Hamilton Preparatory Academy
Elizabeth, NJ
06-2024

Bachelor of Science - Management Information Systems

Morgan State University
Baltimore, MD

Skills

  • Customer Needs Assessment
  • Retail loss prevention
  • Payment Processing
  • Client Account Management
  • Order Processing
  • Upselling
  • Goal-Oriented
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Relationship Building
  • Reading comprehension skills
  • Problem-solving skills
  • Customer Service
  • Meeting deadlines
  • Fitting room maintenance
  • Exceeds sales goals
  • Time Management
  • Positive and professional
  • Listening Skills
  • Multi-tasking strength
  • Complex Problem-Solving
  • Written and oral communication skills

Languages

English
Professional
Haitian Creole
Limited

Affiliations

  • Secretary for Student Council(2023-2024)
  • Volunteer for Literary Magazine(2023-2024)
  • President for Black History Program(2022-2024)
  • Volunteer for Women History Program(2022-2023)
  • Social Media Manager for School Page(2023-2024)
  • Social Media Manager for Church(2024-)
  • Volunteer for Yearbook Club(2023-2024)
  • National Honor Society(2022-2024)
  • Youth in City Government Volunteer(2023-2024)

Accomplishments

  • Harmony Award
  • Eleanor Gatling Scholarship
  • Student Council Scholarship
  • Principal Scholars(2020-2023)

References

References available upon request.

Timeline

Sales Associate

Under Armour
10.2023 - Current

Sales Associate

Hollister.Co
11.2022 - 06.2024

High School Diploma -

Alexander Hamilton Preparatory Academy

Bachelor of Science - Management Information Systems

Morgan State University

Similar Profiles

CREATE PROFILE
Liddy Lundor