Lidia Arriaga

Sales Associate

Bealls Outlet

03.2021 - 07.2022

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Performed cash, card, and check transactions to complete customer purchases.
Wrapped, boxed and weighed bakery department products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Increased customer loyalty with personalized shopping experiences and attentive service.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Led team meetings focused on sales techniques and product features, boosting overall team performance.
Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Managed inventory to ensure product availability, contributing to uptick in sales.
Monitored sales trends to adjust sales strategies and meet changing customer demands.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Summary

Overview

Work History

Guest Sales Associate

Sales Associate

Education

Bachelor Of Administration - Business Administration

Associate Of Arts - Education

High School Diploma -

Skills

Languages

Timeline

Guest Sales Associate

Sales Associate

Bachelor Of Administration - Business Administration

Associate Of Arts - Education

High School Diploma -

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