Lidia Artiga
Los Angeles
Summary
Accomplished medical assistant with expertise in team collaboration and effective communication. Successfully implemented strategies to improve patient flow and reduce wait times, while training staff to uphold high care standards and compliance.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Cedars-Sinai Medical Group
Beverly Hills
08.2018 - Current
- Led daily operations of the medical office and coordinated patient schedules.
- Trained and mentored new medical assistants on office protocols and patient care standards.
- Assisted physicians during examinations and provided necessary support during procedures.
- Ensured compliance with healthcare regulations and maintained accurate documentation.
- Implemented new processes to improve patient flow and reduce wait times in the clinic.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
Float medical assistant
White Memorial Medical Clinic
Boyle Heights
05.2017 - 08.2018
- Assisted with patient intake and documentation in high-volume clinic setting.
- Scheduled appointments and managed patient flow efficiently throughout the day.
- Performed routine laboratory tests and accurately recorded results for physicians.
- Administered medications and vaccinations according to established protocols.
- Maintained cleanliness and organization of examination rooms and medical supplies.
Front Office Receptionist
De La Peña Group
Los Angeles
10.2013 - 05.2017
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Handled incoming and outgoing mail with attention to detail.
- Greeted patients and provided excellent customer service at front desk.
- Verified patient insurance information and processed billing inquiries accurately.
- Checked patients in and out for appointments and collected co-payments.
Education
Associate of Science - Surgical Tech
American Career College
CA09-2013
Medical Assistant Certificate - Medical Assistant
Everest College
Los Angeles, CA12-2009
High School Diploma -
Foshay Learning Center
Los Angeles, CA06-2006
Skills
- Patient care
- Patient flow management
- Laboratory testing
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Staff training
- Professionalism and ethics
- Clinical leadership
- Critical thinking
- Team building and supervision
- Clinical flow management
- Inventory and supply management
- Patient education and counseling
- Phlebotomy expertise
- HIPAA compliance
- Staff oversight
- Adaptable
Languages
Spanish
Professional
Accomplishments
lead of the year 2 years running
Timeline
Medical Assistant
Cedars-Sinai Medical Group
08.2018 - Current
Float medical assistant
White Memorial Medical Clinic
05.2017 - 08.2018
Front Office Receptionist
De La Peña Group
10.2013 - 05.2017
Associate of Science - Surgical Tech
American Career College
Medical Assistant Certificate - Medical Assistant
Everest College
High School Diploma -
Foshay Learning Center