Lidia Cabrera
Henryetta,OK
Summary
Proven leader with extensive experience in farm supervision at 10 T Farms and office management at Canaveri Software, demonstrating expertise in staff management and customer relationship management. Excelled in optimizing farm operations and enhancing office productivity, achieving significant improvements in customer retention and operational efficiency. Skilled in livestock feeding and data retrieval systems, with a commitment to driving results through innovative strategies and team collaboration.
Overview
8
8
years of professional experience
Work History
Farm Supervisor
10 T Farms
05.2022 - Current
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Used recognized breeding practices to stabilize and improve stock.
- Purchased supplies such as seed, pesticides, and fertilizer.
- Planned schedule for crop rotation, plantings, and harvest.
- Worked on cultivation plans for crop production operations.
- Maintained and repaired various farming equipment.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Assessed animals for signs of injury or illness, notifying managers or veterinarians.
- Planned breeding programs and optimized schedules for maximum efficiency.
- Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters.
- Drove or operated farm trucks, tractors or self-propelled harvesters to transport workers or supplies.
Office Manager
Canaveri Software
06.2021 - 09.2023
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Launched quality assurance practices for each phase of development
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Bilingual Office Manager
Frogs Pools Plastering
12.2016 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained clean reception area to promote positive, professional environment for clients.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected fees, and payments.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
High School Diploma -
Pine Tree High School
Longview, TX05.2015
Skills
- Livestock feeding proficiency
- Billing
- Office Administration
- Data retrieval systems
- Staff Management
- Customer Relationship Management
- Call Management
Languages
Spanish
Native or Bilingual
Timeline
Farm Supervisor
10 T Farms
05.2022 - Current
Office Manager
Canaveri Software
06.2021 - 09.2023
Bilingual Office Manager
Frogs Pools Plastering
12.2016 - 03.2020
High School Diploma -
Pine Tree High School
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