Lidia Caldera
Irving,TX
Summary
Motivated and committed to building a strong foundation in care and service. I am a professional with experience in various settings. Constantly seeking opportunities to grow both personally and professionally. Proficient in administrative functions and system operations. Strong team player and communicator recognized for going above and beyond established service expectations at every opportunity. Ready to assist anyone, at any moment.
Overview
2
2
years of professional experience
Work History
Package Handler
Fed Ex Ground
Irving, TX
10.2024 - Current
- Labeled packages accurately according to company guidelines.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Assisted in training new employees on package handling processes.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Airline Ticket Agent
DFW International Airport
Dallas, TX
08.2024 - 05.2025
- Performed additional duties such as restocking supplies or helping out in other areas of the airport when necessary.
- Communicated effectively with team members throughout shift changes.
- Verified passenger identification documents prior to boarding flights.
- Monitored flight departures and arrivals times and updated customers accordingly.
- Provided customers with accurate directions to the airport terminal.
- Greeted customers and provided ticketing assistance.
- Helped travelers find locations within airport complex.
- Checked tickets and identifying paperwork for verification of individual identities.
Drive-Thru Cashier
McDonald's
Irving, TX
08.2023 - 09.2024
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted in training new employees on restaurant procedures and policies.
- Greeted customers, took orders, and provided product information.
- Received payment from customers and made change as needed.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
Education
High School Diploma -
Uplift Infinity Preparatory
Irving, TX05-2022
MA -
The College of Health Care Professions
TXSkills
- Order tracking
- Work under pressure
- multitask
- Inventory organization
- Damage inspection
- Customer service
- Employee training
- Time management
- Problem solving
- Supply restocking
- Cash handling
- Inventory management
- Training new employees
- Organizational skills
- Documentation accuracy
- Complaint handling
- Empathy and patience
- Basic computer skills
- Strong interpersonal skills
- Critical thinking
- Problem-solving
- Spanish language fluency
- sign language
Languages
Spanish
Native/ Bilingual
Sign Language
Limited
Timeline
Package Handler
Fed Ex Ground
10.2024 - Current
Airline Ticket Agent
DFW International Airport
08.2024 - 05.2025
Drive-Thru Cashier
McDonald's
08.2023 - 09.2024
High School Diploma -
Uplift Infinity Preparatory
MA -
The College of Health Care Professions
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