Analytical professional with attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Paralegal Specialist
Public Safety Benefit's Office (PSOB)
Washington, DC
07.2023 - Current
Provide support to the Bureau of Justice Assistance’s, Public Safety Officers’ Benefits Program (PSOB).
Work with applicants/claimants and their families of fallen Public Safety Officers to ensure that claims are filed properly to expedite approval.
Prioritized applications, conducted investigations and prepared reports.
Drafted correspondence to applicants & agencies regarding case status.
Advised clients on procedural requirements associated with their particular case.
Organized records of evidence or other materials necessary for legal review.
Identified and analyzed legal documents.
Responded to applicant calls and inquiries to deliver applicable information.
Entered data into and managed the 9/11 VCF Master List database and Excel spreadsheets.
Paralegal
Drug Enforcement Administration, Dea
Washington, DC
03.2021 - 05.2023
Entered data into and managed litigation databases and Excel spreadsheets.
Assisted with reviewing all incoming FOIA requests and input specific information from those requests into the client’s FOIAXpress system.
Prepared FOIA referral/consultation letters to other Government agencies as well as process FOIA referral/consultation letters received from other Government agencies.
Interviewed clients and obtained vital case information to support associates.
Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
Noted and corrected case file deficiencies (e.g. missing documents, inconsistent material, leads not investigated) before sending the case on to the concerned trial attorney.
Document Management Analyst II
9/11 Victim Compensation Fund
Washington, DC
12.2017 - 03.2021
Responsible for organizing, filing, and preserving important company documents
Manages monthly and weekly status reports
Responsible for proofreading outgoing response letters generated
Reviewed established procedures to assess areas in need of improvement.
Serves as a subject matter expert which involves the use of the electronic documents management system for controlled correspondence
Provides overall correspondence system training for new users
Digital Analyst
International Center for Nonviolent Conflict
Washington, DC
11.2015 - 10.2017
Assisted with the redesign of the ICNC website
Assisted on data streamlining and digital organization of ICNC’s translations library, and contact database migration/management
Compiled list of English-language and translated resources on civil resistant to be posted on the redesigned website
Drafted weekly reports highlighting progress
Developed, documented and revised system design procedures and quality standards.
Identified and resolved website glitches, server problems and incorrect formatting.
Monitored social media for trending news, ideas and feedback.
Sub-Saharan Africa Program Officer
Partners For Democratic Change
Washington, DC
10.2014 - 10.2015
Supported implementation of current African projects and assisted in securing new ones
Researched new funding opportunities
Organized client meetings to provide project updates.
Assisted with proposal efforts and with day to day implementation of programs
Ensured that travel documentation were processed and ready for team management to travel to their field sites.
Administrative Intern
Habitat for Humanity
Charlottesville, VA
09.2013 - 05.2014
Supported fundraising, marketing, community partnership and development efforts
Facilitated events to raise awareness of the objective of the organization
Edited videos of accepted applicants and organized the database
Assisted with renovations of homes alongside the accepted applicants.
Responded to inquiries via email, telephone and social media platforms.
Maintained appointment and event calendars for executives and department heads.
Education
Bachelor of Arts - Foreign Affairs
University of Virginia
08.2014
Associate of Arts - Liberal Arts
Northern Virginia Community College
Alexandria, VA
07.2012
High School Diploma -
T.C. Williams High School
Alexandria, VA
06.2010
Skills
Microsoft Office
Verbal and Written Communication
Database Searching
Strong Research Skills
Conflict Mediation
Good Work Ethic
Multitasking and Organization
Languages
Tigrinya
English
Timeline
Paralegal Specialist
Public Safety Benefit's Office (PSOB)
07.2023 - Current
Paralegal
Drug Enforcement Administration, Dea
03.2021 - 05.2023
Document Management Analyst II
9/11 Victim Compensation Fund
12.2017 - 03.2021
Digital Analyst
International Center for Nonviolent Conflict
11.2015 - 10.2017
Sub-Saharan Africa Program Officer
Partners For Democratic Change
10.2014 - 10.2015
Administrative Intern
Habitat for Humanity
09.2013 - 05.2014
Bachelor of Arts - Foreign Affairs
University of Virginia
Associate of Arts - Liberal Arts
Northern Virginia Community College
High School Diploma -
T.C. Williams High School
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