Analytical, organized and detail-oriented leader with twenty-six years of customer service/ administrative experience. Excels in hiring process with five years of experience in recruiting associates with a low turn over ratio. Committed to making meaningful contributions and advancing organizational goals. Track record of implementing efficient processes and maintaining high standard of operational excellence. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth.