Summary
Overview
Work History
Education
Skills
Timeline
Generic

LIDIA IZQUIERDO

Highland,CA

Summary

Analytical, organized and detail-oriented leader with twenty-six years of customer service/ administrative experience. Excels in hiring process with five years of experience in recruiting associates with a low turn over ratio. Committed to making meaningful contributions and advancing organizational goals. Track record of implementing efficient processes and maintaining high standard of operational excellence. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth.

Overview

26
26
years of professional experience

Work History

Administrator/ First Leader

Kroger
05.1998 - 09.2024


  • Provide administrative support by collecting and analyzing records from health department visits, OSHA compliance, weights, and measure reports
  • Adhere to all local, state, and federal laws, and company guidelines
  • Run daily progress and goal reports for multiple departments
  • Screen for new candidates, interview potential candidates, hire in addition to onboard new associates
  • Create and manage the schedule of 65+ associates to provide adequate department coverage
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Mentor and develop store staff to meet department goals and minimize risk
  • Manage department email box daily
  • Train department associates on inventory/stocking and Computer Assisted Ordering
  • Organize Huddles and Meetings with staff
  • Proficient in problem solving
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department of any items in need of repair
  • Manage cash control, sales and cash items and records for the store
  • Balance out end of the day cash flow

Education

High School Diploma -

San Andreas High School
Highland, CA
06-1997

Skills

  • Microsoft, Outlook and Excell
  • Analytical & Results Driven
  • Networking
  • Dedicated and Passionate
  • Client communication
  • Staff training
  • Policy implementation
  • Data entry

Timeline

Administrator/ First Leader

Kroger
05.1998 - 09.2024

High School Diploma -

San Andreas High School
LIDIA IZQUIERDO