Lidia Johnson

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment depending on the situation and the unit assigned to me.
• Improved patient care quality by monitoring and recording, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms, call lights and proper positioning techniques, and providing patients with anti slip shoes and socks.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Built rapport with patients and families, providing emotional support during difficult times.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Delivered high-quality care to patients in units like Same Day Surgery, Rehabilitation Unit, Intensive Care Unit, Emergency Room, Psychiatric Unit, Palliative Care Unit.
• Provide aid to staff and patients in cases of accidents, fire drills and other emergencies and perform other related duties as assigned.
• I do follow established procedures and exercise personal initiative in interacting effectively with patient's, patient's family, nurses and supervisors.
• As a nurse assistant when admitting a patient, my primary duties include: collecting basic patient information, taking initial vital signs, preparing patient's room, and ensuring the patient is comfortable and oriented to their surroundings; always communicating any relevant details to the registered nurse. When admitting a patient in the psychiatric unit other rules are apply. Patient is search for firearm or sharp objects and for any illegal substances brought in to the unit. This are report to the VA Police Department.
• When discharging a patient my primary duties are: helping the patient gather their belongings, ensuring they are dressed appropriately, assisting with transportations to the discharge area, and confirming they have all necessary discharge instructions and medications, while also addressing any concerns or questions they may have; always communicating any relevant information to the registered nurse regarding the patient's condition and readiness for discharge.

As a Nurse assistant in a Psychiatric Unit, for safety reasons I have to search patient's personal belongings for potentially harmful items.

• Recorded vital signs for accurate patient monitoring.
• Provided emotional support to patients, promoting a positive healing environment.
• Helped maintain clean and sanitized patient rooms to prevent infections.
• Improved patient recovery by assisting with personal hygiene and grooming tasks depending on the situation.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
• Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
• Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
• Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Maintained accurate patient records, documenting changes in condition in our unit computer to make it available for everyone evolved on the patient's care.
• Collaborated with nursing team to deliver comprehensive patient care.
• Facilitated patient transportation to medical appointments, ensuring timely arrival.
• Increased patient satisfaction by promptly addressing requests and concerns.
• Monitored patient conditions to report any significant changes to the nursing staff.
• Managed inventory of medical supplies to ensure availability for patient care.
• Supported discharge planning by educating patients and families on post-care needs.

As a certified medical assistant, I was providing support to physicians and other medical staff like the nutrition, psychologist and psychiatrist specialist. I was performing a wide range of duties, from scheduling appointments to taking patient medical histories. Also be responsible for performing basic laboratory tests, and assisting with minor surgical procedures. In some cases providing education and support to patients regarding their health conditions.

I was also responsible for scheduling appointments to handling insurance paperwork and billing.

Being organized and detail-oriented are the two most important skills that I needed to perform this duty. Some patients may have many different types of files that need to be tracked and sorted into different folders. As a medical assistant, I needed to find a way to curate these files properly so that nothing gets lost and that everything is easily accessible by patients and providers.

The most important skill that I needed as a medical assistant is to have a thorough understanding of billing and insurance terms.

One of my top duties was ensuring that patients are receiving the attention and care they deserve.

The best way for to provide care to your patients is to have a comprehensive understanding of our patient’s history and medications. Therefore, when collecting data, I needed to asked detailed questions including pharmacy.

Examination rooms must be clean and ready before a healthcare provider can see a patient.

Part of my duties also included taking vitals, weight, high, temperature, pulse, oxygen, ekg.

• Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
• Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
• Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
• Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
• Assisted management in developing and maintaining a robust quality management system that consistently met or exceeded industry standards.
• Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
• Led training sessions for new inspectors, increasing team efficiency and consistency in quality assessments.
• Demonstrated commitment to safety by adhering strictly to established protocols during all aspects of the inspection process.
• Enhanced product quality by implementing rigorous inspection processes and utilizing specialized equipment for accurate measurements.
• Maintained up-to-date knowledge of industry standards and regulatory requirements, ensuring company compliance.
• Achieved significant improvements in product reliability by redesigning quality testing protocols.
• Facilitated cross-functional team meetings to discuss quality issues and develop corrective action plans.
• Reduced customer complaints by implementing more rigorous quality control checks before product release.
• Optimized testing procedures to more efficiently identify potential failures.
• Improved production processes with thorough quality control audits.
• Conducted root cause analyses to identify underlying issues, preventing recurring defects.
• Completed precise measurements using special tools.
• Inspected incoming and outgoing materials for accuracy and quality.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Informed management of concerns with production operations.
• Observed destruction and disposal of condemned items to maintain control and prevent contamination of food chain.

• Maintained a high level of accuracy in test results by following strict quality control procedures.
• Cleaned and sterilized tools and equipment to maximize purity of specimens.
• Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
• Documented information by maintaining daily logs and equipment record books.
• Calibrated and maintained instruments to keep equipment fully operational.
• Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
• Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
• Performed routine lab and department maintenance to keep area clean and orderly.
• Trained new associates in laboratory procedures and standards.
• Reduced errors in data entry by meticulously reviewing and validating information before submission.
• Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
• Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
• Assisted in the development of new laboratory methods, leading to increased testing capabilities.
• Completed quality documents and input and saved quality data in appropriate locations.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Provided support and guidance to junior lab staff.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Built rapport with patients and families, providing emotional support during difficult times.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
• Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.