Lidia Ortega
Pomona,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Adriana's Insurance
03.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
Server Shift Leader
Mariscos El Guero
08.2019 - 11.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed scheduling for [Number] servers, maintaining adequate staffing levels while accounting for personal employee needs.
Lead Recruiter
Staffing Network
pomona , CA
10.2019 - 01.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Roosevelt High School
Boyle Heights, CA06.2017
Skills
- Invoice Processing
- Meeting Planning
- Spreadsheet Management
- Bookkeeping
- Document Control
- Microsoft Excel
- Documentation and Reporting
- Microsoft Outlook
- Microsoft Office Suite
- Customer Service
- Data Entry Documentation
- Accounting Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Adriana's Insurance
03.2021 - 09.2023
Lead Recruiter
Staffing Network
10.2019 - 01.2021
Server Shift Leader
Mariscos El Guero
08.2019 - 11.2022
High School Diploma -
Roosevelt High School
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