Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lidia Parada

Herndon,VA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

11
11
years of professional experience

Work History

Property Manager

LT Services INC
03.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Au Pair

Au Pair In America
10.2019 - 03.2023
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Kept children's areas neat and clean.
  • Assisted with housework such as laundry and cooking.
  • Implemented daily routine to maintain structure and stability
  • Met with parents about daily activities, positive developments, and issues.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children basic life skills, manners and personal hygiene.

Administrative Assistant

FESPAD
07.2016 - 08.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.

Customer Service Representative

Stream Global Services Inc.
08.2012 - 07.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Business Administration

ESI School of Business
San Salvador El Salvador
06.2018

High School Diploma -

Colegio Augusto Walte
San Salvador
12.2010

Skills

  • Staff Coordination
  • Effective Planning
  • Microsoft Office
  • Staff Meetings
  • Tenant Screening
  • Administrative Support
  • Maintenance and Supply Requests
  • Property Walks
  • Inspect Buildings

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Property Manager

LT Services INC
03.2023 - Current

Au Pair

Au Pair In America
10.2019 - 03.2023

Administrative Assistant

FESPAD
07.2016 - 08.2019

Customer Service Representative

Stream Global Services Inc.
08.2012 - 07.2016

Bachelor of Science - Business Administration

ESI School of Business

High School Diploma -

Colegio Augusto Walte

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Lidia Parada