Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lidia Plass

Lidia Plass

Grand Forks

Summary

Reliable and adaptable individual with experience in customer-facing roles. Proven ability to maintain organization and cleanliness while providing exceptional service under pressure. Committed to fostering positive guest experiences and enhancing overall satisfaction.

Overview

1
1
Certification

Work History

Sales Associate

Plato's Closet
2023 - 2024
  • Guided customers in choosing products to elevate overall satisfaction during shopping.
  • Maintained store organization and cleanliness to ensure appealing environment.
  • Processed transactions accurately using point-of-sale system for efficient checkout.
  • Collaborated with team to restock merchandise and manage inventory levels.

Waitress/Server

Chip Shots Bar & Grill
2021 - 2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Handled cash transactions accurately, ensuring register balanced at end of shift.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.


Nurse Assistant

Olivia Rehabilitation & Healthcare Center
2020 - 2021
  • Assisted nursing staff with daily patient care and hygiene tasks, ensuring comfort and safety.
  • Advocated for patients' needs and preferences, fostering trust and communication within care teams.
  • Improved patient comfort by providing compassionate and attentive care.
  • Responded promptly to call lights, addressing the needs of patients in a timely and efficient manner.

Education

Doctor of Physical Therapy - Physical Therapy

University of North Dakota
Grand Forks, ND
05-2027

Skills

  • Outgoing personality
  • Exceptional customer service
  • Reliable and punctual
  • Point of Sale system operation
  • Verbal and written communication

Certification

CPR Certified

Timeline

Sales Associate

Plato's Closet
2023 - 2024

Waitress/Server

Chip Shots Bar & Grill
2021 - 2024

Nurse Assistant

Olivia Rehabilitation & Healthcare Center
2020 - 2021

Doctor of Physical Therapy - Physical Therapy

University of North Dakota