Summary
Overview
Work History
Education
Skills
Timeline
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Lidia Quintana

Hialeah,FL

Summary

Hardworking and reliable employee with strong ability to learn. Highly organized, proactive and punctual with team-oriented mentality.

Overview

18
18
years of professional experience

Work History

Pricing Analyst

DB Schenker
Miami, FL
05.2022 - Current
  • Analyzed customer requirements to ensure competitive and profitable pricing structures.

Ocean Export Coordinator

DB Schenker
Miami, FL
06.2021 - 05.2024
  • Handled freight forwarding services including booking cargo space on vessels or aircrafts.
  • Acted as a point-of-contact between customers and overseas agents or representatives.
  • Managed shipment routing from origin to destination ensuring timely delivery of goods.

District Manager

SUBWAY®Restaurants
Miami, FL
11.2012 - 06.2021
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Cultivated positive rapport with associates and team leadership.
  • Resolved customer complaints regarding sales and service.

Sales Assistant

El Corte Ingles
Tenerife, Spain
02.2006 - 08.2011
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Processed special orders for out-of-stock items when necessary.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted and completed cash, check and credit card payments.

Education

Mathematics And Computer Science

IES Viera Y Clavijo
Spain

Skills

  • Analytical Skills
  • Details Oriented
  • Critical Thinking
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Professionalism
  • Reliability
  • Self Motivation
  • Cost Calculation

Timeline

Pricing Analyst

DB Schenker
05.2022 - Current

Ocean Export Coordinator

DB Schenker
06.2021 - 05.2024

District Manager

SUBWAY®Restaurants
11.2012 - 06.2021

Sales Assistant

El Corte Ingles
02.2006 - 08.2011

Mathematics And Computer Science

IES Viera Y Clavijo
Lidia Quintana