Lidia Saines
Bakersfield,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Appliance Clinic Heating & Air
01.2021 - 07.2024
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained inventory of office supplies, proactively restocking materials when needed
- Created, maintained and update filing system for paper and electronic documents.
- Billing out Home warranties
- Invoicing Customers
- Calling in for Authorizations
- Submit permits for building permits for City and County
- Scheduling appointments
- Dispatching technicians
- Answering multiple phone calls
- Handling Copays and Due balances
Hairstylist
Beauty Rx Salon & Spa
01.2020 - 12.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments
Administrative Assistant
Gregory A Stainer, MD
03.2013 - 12.2020
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Used Advanced MD to schedule appointments for doctor visits and procedures.
- Referring patients to specialist for further treatment
Data Entry Clerk
Calash LLC
06.2006 - 02.2013
- Created and maintained data entry logs to track data entry activities.
- Transcribed data after verifying information to drivers
- Monitored updates to company databases and corrected errors
- Billed out to cogeneration companies and customers
- Monitored Drivers by GPS system
Administrative Assistant
Psychiatric Medical Practitioners, Inc
02.2010 - 01.2013
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Processed medical insurance claims and payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Followed up with insurance companies to secure timely payment.
- Managed incoming phone calls efficiently
- Collecting copayments
- Verified insurance online
Education
License -
Marinello School of Beauty
Bakersfield, CA11.2012
High School Diploma -
Golden Valley High School
Bakersfield, CA05.2006
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Computer Skills
- Multitasking
- Scheduling and Coordinating
- Customer Relationship Management
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Appliance Clinic Heating & Air
01.2021 - 07.2024
Hairstylist
Beauty Rx Salon & Spa
01.2020 - 12.2020
Administrative Assistant
Gregory A Stainer, MD
03.2013 - 12.2020
Administrative Assistant
Psychiatric Medical Practitioners, Inc
02.2010 - 01.2013
Data Entry Clerk
Calash LLC
06.2006 - 02.2013
License -
Marinello School of Beauty
High School Diploma -
Golden Valley High School