Lidia Silva Medina
Denver
Summary
Dynamic and passionate self-taught baker with a solid foundation in customer service, adept at anticipating and fulfilling customer needs. Highly organized and reliable, consistently demonstrating dependability while expertly managing multiple priorities. A positive attitude drives a commitment to delivering exceptional results in fast-paced environments, complemented by creativity and dedication in every team effort. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines, proficient in developing and overseeing diverse candidate pipelines, marketing plans, and advertising strategies.
Overview
9
9
years of professional experience
Work History
Recruiter/Front Desk Receptionist/Supervisor
Fieldwork Denver
11.2016 - Current
- Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner.
- Monitored and maintained the lobby area and front desk to ensure a clean, safe, and pleasant environment for guests and staff.
- Maintained a neat and organized front desk area to ensure a professional appearance.
- Developed and maintained relationships with potential candidates through networking and outreach.
- Studied job descriptions and qualifications to determine applicant requirements.
- Coordinated schedules to arrange management interviews with applicants.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
Special Needs Mentor
Interaction Resources
11.2022 - 03.2024
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Worked with individuals with special needs to increase social skills and independence.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
Pharmacy Technician
Denver Health
12.2021 - 05.2022
- Provided support to pharmacists in filling and dispensing medications.
- Assisted pharmacists in providing patient care, including verifying prescriptions, educating patients on use of medications, and answering patient questions.
- Collaborated with pharmacy staff to ensure smooth daily operations.
- Verified accuracy of patient records, entered data into pharmacy system, and updated patient profiles.
Education
High School Diploma -
John F Kennedy
Denver05.2016
Skills
- Critical thinking and problem solving
- Ability to Multitask
- Customer Service
- Effective Time Management
- Ability to Work Under Pressure
- Fast Learner
- Hard Working
- Operations management
- Analytical thinking
- Task delegation
- Priority management
- Verbal and written communication
- Decision-making
- Department organization
- Performance management
- Training and mentoring
- Workflow management
Timeline
Special Needs Mentor
Interaction Resources
11.2022 - 03.2024
Pharmacy Technician
Denver Health
12.2021 - 05.2022
Recruiter/Front Desk Receptionist/Supervisor
Fieldwork Denver
11.2016 - Current
High School Diploma -
John F Kennedy