Summary
Overview
Work History
Education
Skills
Timeline
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Evelin Lopez

Grand Rapids,MI

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Menards
Wyoming, MI
03.2024 - Current
  • Reviewed emails daily to prioritize tasks for the manager's attention.
  • Maintained confidential records such as personnel files, contracts and customer accounts.
  • Compiled data from various sources into concise reports for management review.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Delegated daily tasks to team members to optimize group productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Crew Member

Menards
Wyoming, MI
08.2022 - 03.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Planned and completed group projects, working smoothly with others.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Godwin Heights Senior High School
Grand Rapids, MI
05-2023

Skills

  • Operations Management
  • Sales Strategies
  • Team motivation
  • Task Delegation

Timeline

Assistant Manager

Menards
03.2024 - Current

Crew Member

Menards
08.2022 - 03.2024

High School Diploma -

Godwin Heights Senior High School

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Evelin Lopez