Lidya Wolde
Charlotte,NC
Summary
Dedicated ITS Business Relationship Manager at Central Piedmont Community College, leveraging expertise in critical thinking, database management, and strategic initiatives to drive institutional success. Proven track record of enhancing operational efficiency through innovative technology solutions and process improvements. Adept at fostering cross-functional partnerships and aligning IT strategies with business objectives to support academic excellence and institutional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Intern ITS Business Relationship Management
Central Piedmont Community College
Charlotte, NC
08.2024 - 11.2024
- Schedule and facilitate meetings related to information technology projects.
- Submit project deliverables, ensuring adherence to quality standards.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Initiate, review, or approve modifications to project plans.
- Identify, review, or select vendors, or consultants, to meet project needs.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or using other methods.
Customers Serves
K&W Cafeterias
Charlotte, NC
04.2017 - 05.2018
- Handled payment acceptance for dining services.
- Escorted patrons to designated seating or specified waiting areas.
- Engaged with patrons to ensure their satisfaction with food and service.
Human Resources Assistant
Safeway
Virginia, WA
02.2014 - 07.2017
- Performed comprehensive background screenings to ensure compliance.
- Managed training schedules.
- Conducted phone screens to support recruitment and hiring processes.
Education
AAS - IT- Database Dev/Business Intel
Central Piedmont Community College
Charlotte, NC05-2026
Skills
- Critical thinking
- Problem-solving
- Strong communication
- Attention to Detail
- Data analysis
- Leadership
- Collaboration
- Database Management
- Microsoft Office
Certification
Google Cybersecurity, Coursera, 09/23, Automate Cybersecurity Tasks with Python, Tools of the Trade: Linux & SQL.
Timeline
Intern ITS Business Relationship Management
Central Piedmont Community College
08.2024 - 11.2024
Customers Serves
K&W Cafeterias
04.2017 - 05.2018
Human Resources Assistant
Safeway
02.2014 - 07.2017
AAS - IT- Database Dev/Business Intel
Central Piedmont Community College
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