Lidys Caride
Georgia's Own Credit Union
St. Petersburg,FL
2
Languages
1
Certification
36
years of professional experience
Relationship Building between Member and Institution. Facilitate a better understanding of services in their native tongue. Translation of Finance Services in brochures and marketing. Personal Banking and Lending Services
Work History
Member Relationship Officer
36 Years 5 Months- Facilitated member account inquiries, ensuring prompt and accurate resolutions.
- Educated members on credit union products, enhancing overall member engagement.
- Processed loan applications efficiently, maintaining compliance with organizational policies.
- Collaborated with team members to streamline operational processes and improve service delivery.
- Assisted members with account inquiries, ensuring prompt and accurate resolutions.
Sr Loan Officer
36 Years 5 Months- Evaluated loan applications to determine creditworthiness and risk factors.
- Guided clients through loan products, ensuring informed financial decisions.
- Collaborated with underwriting teams to expedite loan processing times.
- Developed training materials for junior loan officers, enhancing team performance.
Spanish Interpreter
36 Years 3 Months- Facilitated clear communication between Spanish-speaking members and staff.
- Translated financial documents to ensure accurate member understanding.
- Assisted in training new interpreters on best practices and protocols.
- Developed glossaries for industry-specific terminology to enhance translation accuracy.
Education
Bachelor of Science - Banking And Finance
Skills
Facilitate Spanish members in the community in their understanding of better finances
Certification
ITT Sales Techniques Award. Spanish/English Community Outreach Certification.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Member Relationship Officer
Georgia's Own Credit Union
01.1984 - 06.2020Read More
Sr Loan Officer
Georgia's Own Credit Union
01.1984 - 06.2020Read More
Spanish Interpreter
Georgia's Own Credit Union
01.1984 - 04.2020Read More
American Institute of Banking
Bachelor of Science from Banking And Finance
Read More