LIELAH GUGLIOTTA

• Created a variety of marketing campaigns and managed a wide range of creative services including e-newsletters, drip and print (fliers, postcards, invitations, etc.) campaigns
• Developed, implemented and maintained foundation, corporate and individual support strategies
• Secured and executed multiple Charity Partnerships across the United States for donations of merchandise from large manufacturers (eg: Zumiez, LAMade, Baby2Baby, etc.)
• Managed all Partner Agency communications, distribution of bags, and PA Newsletter
• Managed grant proposal submissions, including completing administrative documents, compiling application components, and ensuring online submission before due date
• Identified and developed strategies to optimize the grants administration process
• Prepared financial or budget plans to meet each grant's submission requirement
• Provided detailed reports to the funders and the board of directors for the organization's progress
• Managed the donor database, including supervision of gift entry, acknowledgment letters, invoices, etc

I was responsible for creating & implementing VIP’s communication strategies for both the Violence Intervention Program & its philanthropic support group HEART as well as overseeing foundation, corporate and individual support strategies. In two months after accepting this position I implemented and managed a complete re-design of VIP’s website along with identifying a cohesive brand and marketing strategy across printed and digital materials and social media/websites. Under the Direction of the CEO I was responsible for:

• Directing the creation of funding proposals for appropriate foundations
• Developing a cohesive annual marketing & communications strategy which highlighted VIP’s programs to county & community stakeholders; including newsletters, management of website & social media accounts & printed materials highlighting the agency & the various therapeutic and medical programs offered to clients/patients
• Networking with agency stakeholders & partners to promote VIP services including Mental Health services & Children’s Medical Village services (i.e The LAC+USC Medical HUB, Children’s Welcome Center, School Based Programs, and Youth Welcome Center)
• Acted as the head of liaison between HEART & VIP by managing and assessing all of the program materials & spearheading the development of its initiatives (including Friends of HEART, HEARTbeats, and other programs)
• Creating and managing an online marketing strategy and website development for both VIP and HEART across multiple platforms
• Writing creative & compelling proposals for individual donors, case statements, brochures, invitations and other correspondence
• Ensure written materials (including proposal budgets) are accurate, articulate, well-targeted, and well-reasoned
• Perform research to identify available grant opportunities and evaluate opportunities
• Researched other potential funders and funding sources for programs and core support
• Identified donor prospects, convert volunteers to donors, and upgrade donors
• Managed grant proposal submissions, including completing administrative documents, compiling application components, and online submission
• Identified and developed strategies to optimize the grants administration process
• Oversaw that grants are implemented according to the requirements of the grantor and by due date
• Prepared financial or budget plans to meet each grant's requirement
• Provided detailed reports to the funders and the board of directors for the organization's progress
• Managed the donor database, including supervision of gift entry, acknowledgment letters, invoices, etc
• Writing fundraising appeals and various seasonal acknowledgment letters
• Performed primary donor prospect research and analysis
• Developed an annual fundraising strategy
• Ensure that donor materials are high quality, cost effective, well designated, and appropriate for their audience
• Managed and monitored major donor relations including foundations and corporations
• Assists with supporting the Board of Directors and HEART Board in identifying & soliciting gift prospects & developing the Board’s fundraising capacity
• Helps to identify & recommend new Board members for recruitment
• Coordinate all HEART related events, mostly importantly the annual HEART Brunch (an event with over 300 attendees)
• Oversee membership sales & fundraising at events
• Oversee the production of annual HEART t-shirt & additional merchandise
• Assist with the promotion, acknowledgements, and follow-up for all events
• Managed social media accounts to engage with target audiences and promote brand visibility
• Conducted research on current trends in communications strategy and best practices in the industry
• Collaborated with other departments to create cohesive messaging across channels
• Provided guidance on branding standards for internal teams to ensure consistency across all platforms
• Analyzed web traffic data to measure effectiveness of campaigns and adjust strategies accordingly
• Edited written materials from other departments for accuracy, clarity, grammar, punctuation, style, tone
• Coordinated activities between marketing team members to ensure timely completion of projects within budget constraints
• Liaised with external vendors involved in production processes such as design firms or printers

I managed the Fetal Alcohol Spectrum Disorder Clinic, which is one of the few clinics across the country that provides medical and mental health services for children born prenatally exposed to alcohol. This included the management of several neurodevelopmental psychologists, and multiple pediatricians at the various HUB locations across Southern California.

• Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
• Collaborated with teams across departments to develop effective strategies for executing programs.
• Uploading and identifying each patient's photograph to analyze in the UW FAS Software
• Detailed report writing for the individualized screening reports with the result of facial analysis and prenatal exposure history to distribute to medical records, DCFS, and other appropriate people (e.g., children’s attorney, adoptive parents)
• Manage all referrals to VIP CMHC for mental health services and neuropsychological testing
• Preparation of monthly statistical reports on all VIP, CATC and FASD Clinic patients
• Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
• Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
• Assisted in developing training materials for new hires involved in the program activities.
• Analyzed data collected during the course of the program operations and reported results accordingly.
• Prepare the diagnostic four-digit code for the FASD Diagnostic Report
• Works closely with CSW’s, teachers, psychologists, physicians, and probation officers for joint planning, as appropriate
• Assist caregivers in following up with ongoing care and children’s attorneys in FASD related advocacy.

I assisted the Director of Development and Alumni Relations, and then solely the Director of Alumni Relations in the development, management and implementation of all aspects in a comprehensive alumni relations program.

• Analyzed data from multiple sources to identify trends and develop strategies for improvement.
• Assisted in developing strategic plans to meet organizational goals and objectives.
• Negotiated contracts with vendors for services rendered or products purchased.
• Developed department performance goals and methods for achieving milestones.
• Develop, promote, coordinate and implement alumni-related events, programs and constituent groups, to foster engagement and advocacy, and to develop alumni affinity through participation and volunteerism
• Recruit, cultivate, and foster relationships with alumni to become volunteers, speakers, board members, and mentors
• Create, write, and distribute quarterly Alumni newsletter
• The coordination of all aspects of the department’s regional events and programs, i.e
• Invitations (email /hard copy), travel arrangements, registration (guest lists, name tags, etc.)
• Partner with internal campus departments (admissions, career services, internship program, etc.) to increase engagement, participation and affinity with their perspective constituent groups (prospective students, employers, interns and supervisors, etc.) for seasonal alumni regional receptions and program development and involvement
• Management and coordination of programs, meetings and events for all regional alumni clubs throughout the United States
• Assistance in the coordination of the implementation of the law school’s annual alumni celebration, e.g.: reception, dinner, auction, softball, golf tournament, event registrations, silent auction, golf sponsorship letters, emails and participation acknowledgement letters, fundraising documents to the business office
• Cultivation and coordination of reunion class committees
• Implementation and coordination of all aspects of the annual MCLE program
• Design and updates on alumni website.

I managed the coordination of services for a multi-disciplinary team of Pediatricians, registered nurses, case managers, and therapists, under the direction of the Executive Director of the VIP, a non-profit that provides medical and mental healthcare to children in the foster system.

Duties included, among others, the implementation of mental health assessments and individual treatment plans for the forensic patients (most often victims of physical and/or sexual abuse), as well as the regular medical patients, the facilitation of individual, group and family sessions, and directing the assignment of each individual to a therapist and case manager based on Medi-Cal eligibility and DMH status, while overseeing all medical records, health care data and requests for release of health care information while documenting each case for monthly statistical reports.

I assisted the Executive Director and the Director of Development and Communications in the planning and implementation of a series of fundraising events, identifying, and cultivating the solicitation of major donors, maintaining CFR grants portfolios, including identifying new funders, assisting in foundation reporting and proposal drafting for the VIP

• Maintain foundation, corporation and individual donor files and database (Donor Perfect)
• Conduct preliminary research on prospective corporate foundation and individual donors
• Maintain guest lists, gather and prepare registration materials and other duties as assigned for events
• Handle administrative details associated with Board and committee meetings (eg: prepare and distribute notices, agendas, minutes, etc.)
• Prepare media materials for distribution (i.e copying, filing, mailing, e-mailing)
• Assist with scheduling appointments, travel arrangements and reimbursements
• Update website
• Assist with story collection, writing, editing, distributing and archiving monthly newsletter
• Assist with all administrative duties attached to preparing and distributing annual publication – quotes from vendors, process invoices for payment, order mailing materials, generate mailing list, etc.

• Hired for the VIP under a grant written to plan and implement one of only two protocols in the United States to identify children with Fetal Alcohol Spectrum Disorder (FASD)
• Assisted a Developmental Pediatrician in diagnosing children with FASD based on their growth impairment, suggestive facial features, CNS damage and prenatal exposure and/or history for the VIP
• Obtained behavioral and educational history, including and not limited to; the birth, medical, and mental health records, and detention reports, and IEP records from the CSW, caregiver(s) and hospitals to analyze and then make into a summarized intake form
• Uploading and identifying each patient's photograph to analyze in the UW FAS Software
• Detailed report writing for the individualized screening reports with the result of facial analysis and prenatal exposure history to distribute to medical records, DCFS, and other appropriate people (e.g., children’s attorney, adoptive parents)
• Managing all referrals to VIP CMHC for mental health services and neuropsychological testing
• Accessing the MediCal database to determine MediCal eligibility for clients
• Identifies clients who are eligible to receive services dependent upon Medi-Cal status
• Accesses the DMH Integrated System to identify clients with “open episodes” at other agencies
• Identifies clients who are “open” with other agencies
• If “open” elsewhere: contacts appropriate DCFS worker or caregiver to obtain the Consent to Release Information, followed by contacting the appropriate agency personnel to obtain a CCCP to coordinate services or a TOC to transfer the care to VIP CMHC
• Preparation of monthly statistical reports on Microsoft Excel on all VIP, CATC and FASD Clinic patients
• Prepares the diagnostic four-digit code for the FASD Diagnostic Report
• Works closely with CSW’s, teachers, psychologists, physicians, and probation officers for joint planning, as appropriate
• Assists caregivers in following up with ongoing care and children’s attorneys in FASD related advocacy.