Summary
Overview
Work History
Education
Skills
Timeline
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Liem Nhek-Morrissey

Eugene,OR

Summary

As a service assistant and team member at Potbelly and Pastaria I learned to adapt and think quickly due to the huge rush of customers. I improved my customer service in both these environments by helping and appeasing customers as needed. I maintained a controlled, positive, and friendly environment as an umpire. All of these previous jobs have honed my skills as an employee and make me good candidate for jobs that call for these skill sets and that can provide me with the opportunity to learn even more.

Overview

2
2
years of professional experience

Work History

Youth Baseball Umpire

Center of Clayton
04.2024 - 06.2024
  • Increased player satisfaction with fair gameplay by consistently making unbiased judgments during games.
  • Enhanced game fairness by accurately interpreting and enforcing baseball rules and regulations.
  • Managed time effectively during games, ensuring punctual starts and efficient transitions between innings or other breaks in play as needed for optimal gameplay experience for both teams involved.
  • Completed necessary administrative tasks, including reporting scores and documenting incidents, to maintain an accurate record of each game.
  • Developed strong conflict resolution skills by mediating disagreements between players, coaches, and spectators in tense game situations.
  • Engaged with the players by teaching them the rules of the game and giving them tips on how to improve their game.

Service Assistant

Pastaria By Niche
06.2023 - 03.2024
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.

Team Member

Potbelly's Sandwich Shop
06.2022 - 10.2022
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cleaned the front and the back of house effectively maintaining a clean work and eating environment.
  • Made sure every sandwich was perfect and the customer was satisfied.
  • Had conversations with each and every customer to ensure they felt satisfied with their visit.

Education

Bachelor of Science - Business

University of Oregon
Eugene, OR
06-2028

Skills

  • Assertiveness
  • Accountability
  • Decision-making skills
  • Good Judgement
  • Customer Service
  • Food Safety
  • Listening
  • Communication

Timeline

Youth Baseball Umpire

Center of Clayton
04.2024 - 06.2024

Service Assistant

Pastaria By Niche
06.2023 - 03.2024

Team Member

Potbelly's Sandwich Shop
06.2022 - 10.2022

Bachelor of Science - Business

University of Oregon

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Liem Nhek-Morrissey