Lien Lopez Quintero

• With over 20 years of experience in customer service and service provision, I am a bilingual professional with a robust university education. Throughout my career, I have consistently achieved satisfactory results across various sectors, including tourism, beauty salons, and retail stores catering to international tourism. My ability to communicate effectively in two languages and my focus on service excellence have enabled me to establish and maintain long-standing relationships with a diverse clientele. My adaptability and commitment to quality have led me to guide teams towards success, always ensuring customer satisfaction and the achievement of business objectives.

Key Skills:

• Customer Service: Expertise in delivering exceptional service, exceeding customer expectations.
• Bilingualism: Proficiency in two languages, facilitating communication with a broad customer base.
• Leadership: Ability to lead teams and manage operations in high-volume settings.
• Consistent Results: Proven track record of maintaining satisfactory outcomes in all areas of employment.

This summary highlights the professional trajectory and key competencies that position me as an ideal candidate for roles requiring customer service experience and management skills in a multicultural context.