Lien Nguyen
La Jolla,CA
Summary
Hardworking and customer-focused individual seeking a position at Cotton On Westfield UTC. Dedicated to providing excellent customer service, maintaining a clean and efficient workspace, and working collaboratively in a fast-paced environment for happy customer and teammates. I believe the customer is always right and strive to ensure a positive and inviting experience where shoppers feel easy and enjoyable to shop. I also actively welcomes feedback and advice from peers to improve performance.
Overview
1
1
Certification
Work History
Summer Youth Intern
Kaiser Permanente
Baldwin Park
06.2024 - 08.2024
- Company Overview: Baldwin Park Medical Center
- Assisted medical professionals and administrative staff in a clinical setting
- Provided excellent customer service by assisting patients and visitors with inquiries
- Shadowed healthcare professionals and observed a variety of clinical procedures, gaining insight into real-world patient care
- Assisted with restocking medical supplies and organizing exam rooms to support clinical workflow
- Provided support at the front desk by answering patient inquiries, guiding visitors, and maintaining a welcoming environment
- Observed minor procedures and learned about aseptic techniques, patient confidentiality, and proper medical protocols
- Demonstrated professionalism and effective communication in a fast-paced healthcare environment
- Baldwin Park Medical Center
Babysitter
- Supervised 1-3 children under the age of 10, ensuring safety and entertainment
- Communicated effectively with parents regarding daily activities, behavior, and any concerns
- Demonstrated strong time management, patience, and conflict resolution skills in a dynamic home setting
Event Volunteer & Fundraiser Organizer
- Organized and supported multiple fundraising events, contributing to Bassett High School and La Puente community engagement
- Assisted in event planning, set-up, and clean-up while coordinating with peers and faculty for smooth execution
- Managed cash handling and donation tracking during HOSA blood drive/ Red Cross and other charity events
- Handled guest registration and provided logistical support at the HOSA 2023 State Leadership Conference in Sacramento
- Promoted events through flyers, social media, and word of mouth to increase participation and donations
- Demonstrated teamwork, adaptability, and time management in fast-paced volunteer settings
Education
University of California, San Diego - Human Biology
University of California, San Diego
La Jolla, CA01.2028
Bassett High School -
Bassett High School
La Puente, CA06.2024
Skills
- Excellent verbal and written communication skills
- Strong teamwork and collaboration abilities
- Ability to multitask in a fast-paced environment
- Cash handling and customer service experience
- Proficient in Word
- Customer Service
- Proficient in PowerPoint
- Proficient in internet research
- Cashier Trainer experience from Business Class (2024)
Certification
- CPR & First Aid Certification, 2022 & 2024
- Certification in Medical Assisting, 2023
- National Honor Society Member, 2022
- Academic Honor Roll, 2020-2022
Lnguyen2256@gmail.com
Timeline
Summer Youth Intern
Kaiser Permanente
06.2024 - 08.2024
Babysitter
Event Volunteer & Fundraiser Organizer
University of California, San Diego - Human Biology
University of California, San Diego
Bassett High School -
Bassett High School
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