Lien Taitano
Carson,CA
Summary
Seasoned Talent Acquisition Manager with a proven track record at WIS International Inventory, specializing in data-driven decision making and persuasive sales techniques. Expert in building partnerships and managing candidate pipelines, significantly enhancing recruitment processes. Demonstrates exceptional talent management and negotiation skills, driving strategic hiring and retention with innovative solutions.
Overview
18
18
years of professional experience
Work History
Talent Acquisition Manager
WIS International Inventory
Long Beach, CA
03.2023 - 02.2024
- Developed comprehensive candidate pipeline for meeting ongoing hiring demands.
- Coordinated career fairs, campus visits, and recruiting events.
- Conducted analysis of hiring and retention trends to shape talent strategy.
- Maintained awareness of industry best practices in talent acquisition.
Zone Manager
RGIS Inventory Services
Torrance, CA
03.2015 - 10.2020
- Analyzed competitor activities to devise effective counter-strategies.
- Conducted training sessions to enhance employee performance.
- Managed event logistics for various professional gatherings including trade shows.
- Secured advantageous terms and competitive pricing through vendor contract negotiations.
- Created and managed budgets for travel, training, and team-building activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed daily sales reports to monitor performance against targets.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized training sessions for store personnel on new product launches and promotions.
- Implemented procedures for inventory control and stock management.
- Devised and executed annual sales strategy with allocated promotions budget.
- Reviewed completed work to verify consistency, quality, and conformance.
- Analyzed business performance data and forecasted business results for upper management.
- Managed budgets and expenses related to zone operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Established key performance indicators to track progress towards goals.
- Identified opportunities for process improvements within the zone's operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Store Manager
BCBG Max Azria Group
Tumon, Guam
11.2005 - 11.2007
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Maintained accurate records of employee performance reviews.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored inventory levels and placed orders to restock shelves.
- Trained and mentored associates to teach daily tasks and procedures.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Organized promotional events to increase product awareness.
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
- Monitored employee performance and identified performance gaps for corrective action.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created weekly work schedules for store personnel.
- Implemented successful business strategies to increase revenue and target new markets.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Associate of Arts - Business Operations
DeVry University
Long Beach, CA06-2000
Skills
- Talent management
- Data-driven decision making
- Contract negotiation
- Candidate pipeline management
- Work authorizations
- Collective bargaining agreements
- Onboarding processes
- Recruitment
- Candidate tracking
- Facilitating auditions
- Building partnerships
- Applicant tracking systems
- Job posting optimization
- Interviewing techniques
- Portfolio review
- Managed client contracts
- Persuasive sales techniques
- Candidate sourcing
- Social media recruiting
- Recruitment marketing
- Compensation analysis
Timeline
Talent Acquisition Manager
WIS International Inventory
03.2023 - 02.2024
Zone Manager
RGIS Inventory Services
03.2015 - 10.2020
Store Manager
BCBG Max Azria Group
11.2005 - 11.2007
Associate of Arts - Business Operations
DeVry University
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