Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lien Ngoc Xin

Philadelphia,PA

Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Knowledgeable Medical Biller with eye for detail and commitment to accurate work. Bilingual professional with expertise submitting medical claims to insurance carriers. Fluent in speaking Vietnamese and Cantonese .

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Medical Insurance Biller

Meals Direct LLC
Philadelphia, PA
03.2021 - Current
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Filed and updated patient information and medical records.
  • Liaised between patients, insurance companies and billing office.

Cashier

Hmart
Philadelphia, PA
10.2020 - 03.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Samuel Fels High School
Philadelphia
12.2016 - 06.2019

Associate of Arts - Medical Insurance Billing

Community College of Philadelphia
Philadelphia, PA
09.2019 - Current

Skills

[Specialization] billing knowledge

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Timeline

Medical Insurance Biller

Meals Direct LLC
03.2021 - Current

Cashier

Hmart
10.2020 - 03.2021

Associate of Arts - Medical Insurance Billing

Community College of Philadelphia
09.2019 - Current

High School Diploma -

Samuel Fels High School
12.2016 - 06.2019
Lien Ngoc Xin