Seeking a management or leadership role where I can utilize my skills and experience to drive growth, improve efficiency, and lead high-performing teams.
Overview
29
29
years of professional experience
Work History
Senior Repair Manager/Fleet Manager
Sixt Rent A Car
09.2024 - 03.2025
Maintained up-to-date knowledge of industry trends, incorporating new techniques and technologies into repair processes as needed.
Mentored junior technicians, providing guidance on technical skills and fostering professional growth.
Enhanced customer satisfaction by addressing concerns promptly and providing clear communication throughout the repair process.
Developed strong relationships with vendors, negotiating favorable pricing for parts and supplies.
Oversaw quality assurance processes, ensuring all repairs met established standards before returning equipment to customers.
Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
Contributed to increased revenue by upselling additional services when appropriate during customer interactions.
PM Dispatcher
Spring ISD
01.2024 - 09.2024
Coordinated and dispatched transportation services for students, staff, and faculty
Managed and optimized routes to ensure efficient use of resources and timely arrivals
Communicated with drivers, schools, and parents to resolve issues and provide updates
Monitored and addressed safety concerns, incidents, and vehicle maintenance needs
Utilized GPS tracking and routing software to streamline operations
Collaborated with transportation management to develop and implement process improvements
Demonstrated excellent customer service and problem-solving skills in a fast-paced environment
Managed cross-functional teams for successful project completion within budget and timeline constraints.
Championed best practices in project management across the organization, leading to increased consistency and improved overall performance.
Conducted detailed project reviews to identify areas for improvement and implement necessary changes for future success.
Skillfully negotiated contracts with suppliers/vendors resulting in cost savings without compromising quality or service levels.
Facilitated post-project reviews and lessons learned sessions, fostering a culture of continuous improvement and proactive problem-solving.
Established strong relationships with clients, vendors, and stakeholders to facilitate smooth project execution.
Facilitated post-project reviews and lessons learned sessions, fostering a culture of continuous improvement and proactive problemsolving.
Collaborated with cross-departmental teams to develop comprehensive plans addressing all aspects of the project lifecycle from inception to closeout.
Efficiently managed multiple concurrent projects while maintaining a strong focus on quality control and client satisfaction.
Leveraged industry expertise to provide valuable insights during the planning phase, contributing significantly towards optimal decision-making processes.
Insurance Agent
Farmers Insurance
01.2021 - 01.2023
Sold insurance policies to individuals and businesses, resulting in consistent revenue growth
Built and maintained strong relationships with clients to ensure long-term satisfaction and retention
Stayed up-to-date on industry trends and product offerings to provide expert guidance
Managed a portfolio of clients, handling renewals, claims, and policy changes
Utilized strong communication and sales skills to meet and exceed sales targets
Branch Manager
Enterprise
03.1996 - 11.2020
Lead a team of rental professionals to achieve sales and customer service goals
Managed daily branch operations, including fleet management and maintenance
Developed and implemented strategies to drive revenue growth and increase market share
Built and maintained relationships with corporate clients and local businesses
Conducted performance evaluations and provided coaching to team members
Analyzed sales data and market trends to optimize branch performance
Ensured compliance with company policies and procedures
Professional DJ, 01/01/18, Present, Performed at various events, including weddings, clubs, and corporate functions, Create customized playlists to match clients' preferences and event themes, Utilized expertise in music genres and crowd-reading to keep audiences engaged, Operated professional DJ software and equipment, including controllers and mixers, Collaborated with event planners and coordinators to ensure seamless execution, Developed and maintained a vast music library across multiple genres, Demonstrate excellent communication skills to understand client needs and preferences, Provided top-notch entertainment and atmosphere for events
PM Dispatcher, Spring ISD, 01/01/24, Present, Coordinated and dispatched transportation services for students, staff, and faculty, Managed and optimized routes to ensure efficient use of resources and timely arrivals, Communicated with drivers, schools, and parents to resolve issues and provide updates, Monitored and addressed safety concerns, incidents, and vehicle maintenance needs, Utilized GPS tracking and routing software to streamline operations, Collaborated with transportation management to develop and implement process improvements, Demonstrated excellent customer service and problem-solving skills in a fast-paced environment
Farmers Insurance Agent, 01/01/21, 12/31/23, Sold insurance policies to individuals and businesses, resulting in consistent revenue growth, Built and maintained strong relationships with clients to ensure long-term satisfaction and retention, Stayed up-to-date on industry trends and product offerings to provide expert guidance, Managed a portfolio of clients, handling renewals, claims, and policy changes, Utilized strong communication and sales skills to meet and exceed sales targets
Branch Manager, Enterprise, 03/01/96, 11/30/20, Led a team of rental professionals to achieve sales and customer service goals, Managed daily branch operations, including fleet management and maintenance, Developed and implemented strategies to drive revenue growth and increase market share, Built and maintained relationships with corporate clients and local businesses, Conducted performance evaluations and provided coaching to team members, Analyzed sales data and market trends to optimize branch performance, Ensured compliance with company policies and procedures