Overview
Work History
Education
Skills
Timeline
Generic

Liesbeth Montilla

Overview

2
2
years of professional experience

Work History

Freelance Graphic Designer

Self Employed Services
05.2023 - Current
  • Create UI/UX wireframes using HTML, CSS, and Adobe XD
  • Strong understanding of design principles, typography, layout, color theory, and production processes
  • Utilized Adobe Creative Suite to create logos, advertisements, brand identity packages, magazine/page layouts, and other graphic materials
  • Utilized avariety of digital cameras and equipment to capture photographs
  • Hands-on experience in MS Office applications including Word, PowerPoint, Access, and Outlook
  • Met with customers to present mockups and collect information for adjustments.

Patient Coordinator

First Choice Dental Group
12.2023 - Current
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Customer Service Associate

Meffert Oil Company
02.2023 - 12.2023
  • Over 5 years of experience in customer service and client relations
  • Proven record of providing excellent customer service and resolving customer inquiries in a timely manner
  • Possess strong problem-solving and communication skills, with the ability to quickly and accurately assess customer needs and provide a positive customer service experience
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Shift Lead

Walgreens
10.2021 - 01.2023
  • Responsible for opening/closing the store, cash handling, and delegating tasks to staff
  • Effectively managed a shift of up to 10 employees, ensuring an efficient and productive work environment
  • Maintained accurate records of daily sales and inventory Trained new staff on store policies and procedures

Education

Bachelor of Science - GraphicDesign

Full Sail University
Winter Park, Florida
10.2023

Skills

  • Print Page Layout
  • UX/UI Wireframes
  • Package Design
  • Logos/Branding
  • Brand Identity Design
  • Graphic Presentations Digital Illustrations
  • Image Retouching/Editing
  • Collateral Materials Motion Graphics

Timeline

Patient Coordinator

First Choice Dental Group
12.2023 - Current

Freelance Graphic Designer

Self Employed Services
05.2023 - Current

Customer Service Associate

Meffert Oil Company
02.2023 - 12.2023

Shift Lead

Walgreens
10.2021 - 01.2023

Bachelor of Science - GraphicDesign

Full Sail University

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Liesbeth Montilla