Summary
Overview
Work History
Education
Timeline
AdministrativeAssistant

Liesel Hibbs

Titusville,FL

Summary

Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Detail-oriented collaborator skillful in successfully solving issues and sending the right people to the right place. Recognized as team player with well-honed leadership and critical thinking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Dispatch Supervisor

St Joseph County
10.2015 - 11.2023
  • Supervised team of 20 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.

Dispatcher

St Joseph County
09.1999 - 10.2015
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Minimized potential conflicts between responding units by actively monitoring resources allocation.
  • Contributed to public safety initiatives through active participation in community events and outreach programs.

Education

High School Diploma -

Jennings County High School
North Vernon, IN
05.1988

Timeline

Dispatch Supervisor

St Joseph County
10.2015 - 11.2023

Dispatcher

St Joseph County
09.1999 - 10.2015

High School Diploma -

Jennings County High School
Liesel Hibbs