Summary
Overview
Work History
Education
Skills
Additional Information - Awards Received
Certification
Timeline
Generic

Liette Pelletier

Bristol,CT

Summary

Skillful and dedicated New Construction Coordinator who excels at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment. Highly focused and results-oriented office professional who successfully supports complex, deadline-driven operations. Customer-oriented and computer-savvy. Self-starter Administrative support specialist Meeting planning Strong problem solver Payroll Customer service-oriented Works well under pressure Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities and updates clients.

Overview

27
27
years of professional experience
1
1
Certification

Work History

New Equipment/Modernization Coordinator

Otis Elevator Company
02.2007 - Current
  • Assist the Regional Vice President, managers and sales force in administrative duties consisting of a wide range of duties
  • The liaison between the local office and the customer on issues that are usually considered urgent where follow up is required on my part
  • In charge of submitting all Certified Payroll forms to general contractors on various new equipment jobs
  • Accounts Payable and purchasing liaison for vendors
  • In charge of planning regional meetings for various regional managers
  • Process all customer contract forms, AON, bonds, consent of surety, power of attorney, waivers, off-site storage insurance, summary sheets, processing all AIA billing forms which consist of G701, G702 and G703 pages.
  • Collections
  • Submission of all state and city elevator permits and drawings
  • Payroll
  • Estimating
  • Submission of new equipment proposals and approval packages.

Regional Sales Associate

United Technologies - Otis Elevator Company
01.2004 - 02.2007
  • Assisted various sales representatives by phoning local non-Otis customers for possible recaptures
  • Conducted customer cancellation surveys
  • Generated and submitted various Otis Maintenance proposals using standard pricing, which resulted in over 200 converted units
  • Prepare Otis New Installation Service Binders
  • National Accounts liaison for over 75 national contract customers and Otis field office personnel
  • Entering customer building and NIS information into CPS and Otisline
  • Conducted customer follow up phone calls on a regular basis, often discussing in great detail the various Otis maintenance agreements.

Account Representative

05.1997 - 10.2004
  • Nationwide sales of elevator and escalator parts and service products to Otis offices and commercial customers
  • Conducts activities such as technical research, parts identification that involves the use of Micro Fiche, machine records, original drawings and engineering support
  • Involved in two trade shows in June 2002, which required travel and customer contact
  • Department purchasing coordinator and utilizing the IBM purchasing system
  • Accounts payable liaison between vendors and Otis Shared Business Services
  • Assigned to monitor the Unitec website, which requires prompt and professional responses to incoming emails.

Education

General Studies -

University of Phoenix
01.2005

Skills

    • Microsoft Office proficiency
    • Notary Public
    • Hardworking and Reliable
    • Time management
    • Professional and mature
      • Flexible
      • Accounts Payable
      • Meticulous attention to detail
      • Collections
      • Conflict Resolution

Additional Information - Awards Received

  • 2008, Otis Globe Award, for taking the initiative to assist in the training of several employees in the new JDE P2P Accounts Payable system.
  • 2006, Otis Globe Award, for taking on additional work in the national account group.
  • 2005, Otis Extra Mile Award, helped Unitec exceed its sales target with having the willingness to assist them when they were short staffed.
  • 2003, Otis Globe Award, successful sales growth for the first time in 4 years.
  • 2002, Otis Globe Award, for excellent performance and achievement in making the monthly sales goal.
  • 2000, Otis Extra Mile Award, for excellent performance on the phone by communicating thoroughly with customers and mechanics.
  • 1999, Received 3 Otis Extra Mile Awards, for hard work and dedication while dispatching, outstanding performance and dedication for coaching new hire classes.
  • 1996, Herb Chambers "Champions of Excellence" Award; Receptionist of the Year.

Certification

Notary Public

Timeline

New Equipment/Modernization Coordinator

Otis Elevator Company
02.2007 - Current

Regional Sales Associate

United Technologies - Otis Elevator Company
01.2004 - 02.2007

Account Representative

05.1997 - 10.2004

General Studies -

University of Phoenix

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Liette Pelletier