Liety Castillo Roque
West Palm Beach,FL
Summary
At Delta Construction Group Inc., I excelled as a reception assistant, where I was adept at handling document preparation and had exceptional interpersonal skills that significantly enhanced office efficiency and customer satisfaction. Leveraging organizational prowess and a knack for timely communication, I played a pivotal role in streamlining operations and fostering positive client relations.
Overview
3
3
years of post-secondary education
Work History
Reception Assistant
Delta Construction Group Inc
02.2024 - 07.2024
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Contributed to team efficiency by providing administrative support to various departments when needed.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Supported smooth business operations by maintaining clean and organized reception areas, ensuring a professional appearance at all times.
- Expedited document processing with proficient use of office equipment such as copiers, scanners, and fax machines.
- Facilitated timely communication between departments by distributing mail, messages, and important documents promptly.
- Managed inventory levels of office supplies, placing orders before depletion to maintain uninterrupted workflow.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Medicine Science University Serafin Ruiz De Zarate
Santa Clara, Villa Clara, Cuba 09.2021 - 05.2024
High School Diploma -
Neftali Martinez Pelaez
Calabazar De Sagua, Encrucijada, Villa Clara, Cuba07.2019
Skills
- Scheduling appointments
- Filing systems
- Document Preparation
- Reception Area Maintenance
- Mail handling
- Calendar Management
- Meeting Coordination
- Organization skills
- Telephone skills
- Time Management
- Customer/Client relations
- Greeting and Seating Clients
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Reception Assistant
Delta Construction Group Inc
02.2024 - 07.2024
Medicine Science University Serafin Ruiz De Zarate
09.2021 - 05.2024
High School Diploma -
Neftali Martinez Pelaez
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