Liezl Dare
Rocklin,California
Summary
Experienced Sales Auditor trusted with accounting for internal control of all point-of-sale issues. Team player with keen eye for detail to identify inconsistencies. Skilled auditor brings 2 years of successfully working with all levels of management and recommending best practices, resulting in improved outcomes. Goal-oriented Pharmacist Manager providing over 4 years of experience of various pharmacy services in a retail setting. 13 years of experience as Chief Pharmacist and Warehouse Manager in a government setting. Areas of expertise include monitoring,provided training and education as per Government Policies to Hospital Pharmacists all over Western Visayas (6 States)and oversee performance,provided training and development of warehouse Pharmacists, clerks and staffs. A professional, hardworking and reliable individual with a track record of providing excellent customer service in a high-volume facility.
Overview
28
28
years of professional experience
Work History
Sales Auditor
Costco
Roseville, CA
03.2022 - Current
- Analyzed customer transaction data to identify trends, areas for improvement and discrepancies.
- Helped Trained new personnel or cross trained personnel on auditing techniques, best practices, and company policies.
- Identified potential fraudulent activity and worked with management to create loss prevention plans.
- Detected errors due to technology malfunction or accounting inaccuracies and implemented resolution procedures.Ex. Tap errors
- Documented findings from audits into detailed reports outlining any irregularities or areas requiring further investigation.
- Identified potential fraud or abuse by analyzing financial documents, such as invoices or transactions.
- Maintained accurate accounts for cash, and other transactions.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
Pharmacy Technician
Costco
Roseville, CA
10.2020 - 04.2022
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
Front End Cashier Assistant
Costco
Roseville, CA
04.2021 - 03.2022
- Kept register terminal area and store clean and orderly.
- Maintained cleanliness of checkout area throughout shift.
- Followed all safety guidelines when handling hazardous materials or operating machinery.
- Ensured compliance with food safety regulations when handling food items.
- Operated cash register in an efficient manner while maintaining security protocols.
- Accepted cash payments from customers and processed credit and debit cards.
- Greeted customers and responded to inquiries in a friendly manner.
- Performed general cleaning duties such as sweeping, mopping, dusting.
- Communicated effectively with other team members to ensure smooth operations.
Bakery Wrapper
Costco
Roseville, CA
08.2020 - 04.2021
- Maintained cleanliness of bakery by sweeping and mopping floors, wiping down counters, and sanitizing equipment.
- Prepared and packed freshly baked products for sales floor.
- Assisted bakers with the preparation of doughs and batters for baking products.
- Organized work area regularly including restocking supplies, cleaning surfaces, and disposing of waste materials safely.
Food Court Service Assistant
Costco
Roseville, CA
10.2019 - 05.2020
- Cleaned and sanitized counters, tables and chairs when appropriate.
- Checked tables and removed all dishes and utensils when member's were done with meals.
- Maintained cleanliness of store by organizing shelves and displays according to company standards.
- Resolved customer complaints promptly and efficiently.
- Handled customer inquiries in a courteous and professional manner.
- Answered customer questions and resolved complaints by offering refunds or replacement items.
- Participated in regular staff meetings regarding operations procedures.
- Stocked merchandise on shelves throughout store in an organized fashion.
Service Deli Assistant (temp F/C Remodel)
Costco
Roseville, CA
01.2020 - 02.2020
- Provided excellent customer service by responding to customer inquiries promptly and professionally.
- Prepared sandwiches, salads or other specialty foods following established recipes.
- Adhered to company policies and procedures regarding safety, sanitation and security measures.
- Followed food safety procedures when handling, storing and preparing food items.
- Replenished merchandise in display cases as needed.
Pharmacy Service Associate
Walgreens
Rocklin, CA
07.2019 - 10.2019
- Provided excellent customer service by addressing customer concerns in a timely manner.
- Organized inventory items in accordance with regulatory requirements.
- Received incoming shipments of medications from wholesalers and verified contents against invoices.
- Tracked expiration dates of medications and removed outdated items from inventory.
Teacher's Assistant
Whisphering Oak Montessori academy
Citrus Heights, CA
04.2017 - 03.2019
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Monitored students in class, hallways and cafeteria to enforce school rules.
Chief Pharmacist/Pharmacist IV/Warehouse Manager
Department of Health Western Visayas Philippines
Iloilo, Philippines
11.2000 - 11.2014
- Supervised the pharmacists, clerks and warehouse employees including hiring, training, scheduling, and performance reviews.
- Responsible in making and submitting annual budget for procurement of drugs, dental and medical supplies for distribution for 6 states.
- Developed protocols for the safe handling of hazardous drugs in accordance with Philippine Law.
- Developed policies and procedures for a specific program to ensure compliance with state and federal regulations.
- Facilitated communication between pharmacists and other healthcare professionals on complex cases or issues related to drug management for specific programs.
- Incharged for deployment of Staff Pharmacists in Monitoring of Government Hospital Pharmacies.
- Managed the inventory of pharmaceuticals and hospital supplies including dental to ensure proper stocking levels.
- Provided seminars to all Government Hospital Pharmacists on new policies and programs for implementation.
- Coordinated activities with other departments such as HR for hiring and Accounting for purchasing and billing.
- Achieved optimum staff performance through proactive management and monitoring of daily activities.
- Oversaw and verified work of 20 to 30 pharmacy staff (Pharmacists and Clerks)to maintain optimum quality controls.
- Implemented cost-containment strategies covering both dispensing and procurement activities.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Trained new Pharmacy Staff to provide excellent customer service which resulted in higher customer satisfaction scores.
- Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
- Supervised warehouse staff of 80 to 100 and motivated top performance against pharmacy objectives.
- Organized and developed inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Monthly and quarterly reporting of warehouse inventory, program accomplishments to Department of Health Main Office in Metro Manila Philippines.
Chief Pharmacist
ERLE Pharmacy
Iloilo, Philippines
06.1999 - 10.2000
- Supervised the pharmacy staff, including hiring, training, scheduling, and performance reviews.
- Monitored adverse drug events reported by patients or staff members.
- Implemented strategies to improve patient safety when dispensing medications.
- Performed daily audits of pharmacy operations for compliance with applicable laws.
- Facilitated communication between pharmacists and other healthcare professionals on complex cases or issues related to drug therapy management.
- Maintained records of prescription information such as medication histories or allergies.
- Reviewed medication orders for safety, appropriateness, cost-effectiveness, and therapeutic outcomes.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Maintained compliance with state and federal drug laws.
Chief Pharmacist
I.S. Medicine Corner
Iloilo, Philippines
10.1997 - 05.1999
- Supervised the pharmacy staff, including hiring, training, scheduling, and performance reviews.
- Monitored adverse drug events reported by patients or staff members.
- Provided education to healthcare professionals on drug therapies and interactions.
- Performed daily audits of pharmacy operations for compliance with applicable laws.
- Implemented strategies to improve patient safety when dispensing medications.
- Facilitated communication between pharmacists and other healthcare professionals on complex cases or issues related to drug therapy management.
- Maintained records of prescription information such as medication histories or allergies.
- Coordinated with physicians and other health care providers regarding patient medications.
Staff Pharmacist
I.S Medicine Corner
Iloilo, Philippines
08.1996 - 09.1997
- Assisted with inventory control processes such as ordering supplies, reconciling invoices.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Education
Master in Public Administration - Human Resource Development/Management
University of San Agustin
Iloilo City, Philippines04-2006
Bachelor of Science - Pharmacy
University of San Agustin
Iloilo City, Philippines04-1996
Associate of Science - Pre-Nursing Unofficial Transcript GPA 3.83
Sierra College
Rocklin, CASkills
- Data Interpretation
- Document Recordkeeping
- Investigation Management
- Auditing and Attestation
- Patient Counseling
- Pharmaceutical Calculations
- Pharmacy Operations
- Staff Development
- Medication Management
- Staff Training and Development
- Operational Oversight
- Pharmacy Filekeeping
- Customer Service
- Food Preparation Techniques
- Strong Work Ethic
- Good communication skills
Timeline
Sales Auditor
Costco
03.2022 - Current
Front End Cashier Assistant
Costco
04.2021 - 03.2022
Pharmacy Technician
Costco
10.2020 - 04.2022
Bakery Wrapper
Costco
08.2020 - 04.2021
Service Deli Assistant (temp F/C Remodel)
Costco
01.2020 - 02.2020
Food Court Service Assistant
Costco
10.2019 - 05.2020
Pharmacy Service Associate
Walgreens
07.2019 - 10.2019
Teacher's Assistant
Whisphering Oak Montessori academy
04.2017 - 03.2019
Chief Pharmacist/Pharmacist IV/Warehouse Manager
Department of Health Western Visayas Philippines
11.2000 - 11.2014
Chief Pharmacist
ERLE Pharmacy
06.1999 - 10.2000
Chief Pharmacist
I.S. Medicine Corner
10.1997 - 05.1999
Staff Pharmacist
I.S Medicine Corner
08.1996 - 09.1997
Master in Public Administration - Human Resource Development/Management
University of San Agustin
Bachelor of Science - Pharmacy
University of San Agustin
Associate of Science - Pre-Nursing Unofficial Transcript GPA 3.83
Sierra College