Liezle Gana
Escondido,CA
Summary
Hardworking, loyal, and an easily adaptable individual with 6 years with the same company. Eager to develop my knowledge even farther and obtain more medical experience, Ready to enter a new work environment with a positive demeanor and team spirit.
Overview
7
7
years of professional experience
Work History
Custimer Service
Vons
08.2016 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Pharmacy Clerk
Vons
07.2020 - 11.2022
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Explained medication use and side effects under pharmacist direction.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Greeted customers at counter and provided excellent customer service.
Education
UEI College - Cerritos
Oceanside, CA03.2020
High School Diploma -
Weston Ranch High School
Stockton, CA06.2013
Skills
- Valid Driver's License
- Documentation
- Technician Assistance
- Issue and Problem Resolution
- Attention to Detail
- Medical Documentation
- Customer Care Standards
- Outdated Medication Protocols
- Organize Inventory
- FDA and HIPAA Compliance
Languages
tagalog
Native or Bilingual
Timeline
Pharmacy Clerk
Vons
07.2020 - 11.2022
Custimer Service
Vons
08.2016 - Current
UEI College - Cerritos
High School Diploma -
Weston Ranch High School
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